Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Blueberry
Average customer rating
3.6
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
157
4 Stars
43
3 Stars
46
2 Stars
40
1 Star
53
66%of customers recommend this product.
(
201 out of
303)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Blueberry
Customer Rating
4
Great mug! Seal is not great
on November 14, 2019
Posted by: casie0806
from Toronto
Gender:Female
I love this mug! We have bought 3 in the last 8 months. Unfortunately, the seal has broken for 2 of them. We can sometimes get the black seal back in place but most of the time it leaks :( Keeps coffee and tea hot for hours. Really do love this mug just wish we didn't have the issue with the seals.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Disappointed with 24oz version
on October 22, 2019
Posted by: Ashleigh89
from Toronto, ontario
Gender:Female
I was gifted a 3 pack of the 24oz versions of this mug for Christmas last year. I was very excited because they're a great size for long days working outside and they do a decent job of keeping coffee warm. However, I was quickly disappointed when the first one started leaking from the seal after a few months of use. The second did the same and leaked all over when tipped even slightly. My third and last travel mug is now doing the same. I'm not rough on my travel mugs and hand wash all parts. I have had other contigo mugs in the past and they've been great, so it's a big disappointment that these mugs leak so much. It wouldn't be so bad if it was only 1 mug, but all three have done it in less than a year.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, October 31, 2019
Thank you for your review of our Contigo product. We apologize for the experience with our product didn't meet your expectations. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
2
Fell far below promised performance!
on October 5, 2019
Posted by: shrd
from Colorado
Gender:Male
I have several friends with this same mug; it came highly recommended.
I will give it high marks for leak-proof-ness.
However, it doesn't fit into a Subaru cup holder.
More importantly - I'll fill it with SCORCHING-hot coffee before I leave the house, and within an hour, it's barely tepid.
I will give it high marks for leak-proof-ness.
However, it doesn't fit into a Subaru cup holder.
More importantly - I'll fill it with SCORCHING-hot coffee before I leave the house, and within an hour, it's barely tepid.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite ', October 7, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
3
Serves the purpose.. seal sits on very tight
on October 3, 2019
Posted by: Sanjar
from New York, NY
Gender:Male
I have had this bottle for quite sometime and I must I am happy using it. But every time the snap the seal on the bottle, it takes too much effort to open it. I am not sure if any other buyers have ran into this issue. I checked with my other friends too and then agreed to this notice. For the same reason, I never actually seal the top but sometimes when I do it, I regret it.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , October 7, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
5
Keeps it hot
on September 24, 2019
Posted by: Anonymous
from Dawsonville, GA
Gender:Male
[This review was collected as part of a promotion.] I love contigo mugs! Spill proof and holds heat extremely well. By far the best travel mug I’ve ever used.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
great mug, terrible lid/seal
on September 17, 2019
Posted by: kmoore
from Campbell river
Gender:Female
I bought one of these mugs and loved it so much I bought another one and one for my partner. Sadly his didn't last a month and the seal came loose and would leak most of the time. I tried purchasing a new lid from this website but they don't ship to Canada? So I ended up purchasing two new mugs eventually because sure enough my mug started doing the same thing. The whole family has these mugs and everyone of us has had this issue. Now the mugs are great so I wouldn't want to go with another company but this issue hasn't been fixed and I don't want to keep buying a new mug instead of a lid when the seal stops working. Please fix this issue or at least make the lid more accessible to people in Canada.. I do enjoy the product so it would be unfortunate to have to find something else.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , September 19, 2019
Thank you for your review of our Contigo product. We apologize for the experience with our product didn't meet your expectations. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best coffee mug ever
on September 14, 2019
Posted by: Tiff38
from Michigan
Gender:Female
Love these mugs. My husband and I have a few each. One of my seals wore out after about a year but I just ordered a replacement lid. Thanks contigo!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
2
Leaky seal
on September 12, 2019
Posted by: RAY1980
from Alberta, Csnada
Gender:Male
This snap lid travel mug keeps liquids hot for a long while, but after 1.5 months it started leaking, I noticed that seal was out of place, wrinkled up, so i removed, dried and replaced, this was good until the next time, same thing.
I would take it home, remove, clean, dry and replace and it would be fine for a few days, today after coffee leaking out onto my shirt for the 4th time it's going into the garbage. Not happy at all with this issue. I have other Contigo travel mugs that work great, but not a fan of the snap seal lid and seal.
I would take it home, remove, clean, dry and replace and it would be fine for a few days, today after coffee leaking out onto my shirt for the 4th time it's going into the garbage. Not happy at all with this issue. I have other Contigo travel mugs that work great, but not a fan of the snap seal lid and seal.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , September 13, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com