Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Blueberry
Average customer rating
3.6
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
157
4 Stars
43
3 Stars
46
2 Stars
40
1 Star
53
66%of customers recommend this product.
(
201 out of
303)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Blueberry
Customer Rating
1
Disappointed in the seal
on January 12, 2020
Posted by: Salvador
from Waterford mi
Gender:Male
Disappointed in the seal
I really love my Byron contigo mug, It keeps my coffee hot for hours. Unfortunately the seal inside of the lid is bad. It comes off and breaks. I have purchased 2 of these mugs for my wife and myself and have had issues with both.
I really love my Byron contigo mug, It keeps my coffee hot for hours. Unfortunately the seal inside of the lid is bad. It comes off and breaks. I have purchased 2 of these mugs for my wife and myself and have had issues with both.
Very dissatisfied with my contigo because of this issue. Would not purchase again.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , January 31, 2020
Thank you for your review of our Contigo product. We're sorry you've had an unsatisfactory experience with our product. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
2
leaking lid
on December 26, 2019
Posted by: dave62757
from Ft Myers FL
Gender:Male
My byron snapseal 20 oz coffee mug starting leaking everytime it lays on it's side. Like in my lunch box. Causes a problem. I have owned many contigo mugs and currently have 5 and none has ever leaked. Not once. It didn't leak for the first couple of months now I make sure it is standing up at all times. Have to find a model that doesn't leak.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , December 30, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
1
Poor Seals
on December 24, 2019
Posted by: Anonymous
from Republic of Ireland
Gender:Female
I purchased one of these for myself and one for my son. The seals have failed on both of them within two months. They are very expensive, and are now uselesd.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , December 30, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
1
Leaks
on December 16, 2019
Posted by: briggzyboy19
from St. Joseph, MI
Gender:Female
the rubber lining in my lid won't stay in place, and it leaked all over me. I might get it to work for a couple days, then the rubber ring does 'it's own thing' and I'm wearing coffee agin.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , December 18, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
5
Top draw thermal mug
on November 29, 2019
Posted by: JRB71
from Dorset UK
Gender:Male
I am a member of the British Military and the 16oz and 20oz flask fits nicely in the ammo pouch of issued belt kit, I have used this item for a year and still going strong.
If you like me spend many hours outdoors then this is the flask you need, this flask lives up to its claims and keeps hot drinks hot for hours (6 hours tested but I finished brew)
I would suggest that you check the lid if you do put in a dishwasher as the rubber seal does pop at higher temperatures but easy to push back in.
Ideal for long journeys in a car and fits in a cup holder although the 20oz is a bit tight.
I have read some negative reviews but I have not had the same problem the flask is tough( I have dropped mine many times) I have bought for friends and colleges ad presents and they also agree a top draw item.
If you like me spend many hours outdoors then this is the flask you need, this flask lives up to its claims and keeps hot drinks hot for hours (6 hours tested but I finished brew)
I would suggest that you check the lid if you do put in a dishwasher as the rubber seal does pop at higher temperatures but easy to push back in.
Ideal for long journeys in a car and fits in a cup holder although the 20oz is a bit tight.
I have read some negative reviews but I have not had the same problem the flask is tough( I have dropped mine many times) I have bought for friends and colleges ad presents and they also agree a top draw item.
Highly recommend
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
can not drink from them
on November 22, 2019
Posted by: krysmarti
from Fernley NV
I have 4! of these mugs and every single one of them, the o-ring has fallen out and can not be put back in properly. With that being said, you can not drink from them, unless you want to wear your coffee!!
Very disappointing when they aren't exactly cheap. I end up using mine to get my coffee to my office (generally making a mess in my cup holder) and then pouring my drink into a coffee cup.
I also have one that does not keep anything warm for more than 30 minutes
Very disappointing when they aren't exactly cheap. I end up using mine to get my coffee to my office (generally making a mess in my cup holder) and then pouring my drink into a coffee cup.
I also have one that does not keep anything warm for more than 30 minutes
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , December 3, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
3
Lids need improvement
on November 17, 2019
Posted by: Julie k
from Wisconsin
Gender:Female
I received one of these nearly 10 years ago and it is still going strong. I have purchased more of the identical mugs in the last 2 years and the seal on the lids barely lasts a few months, I wish the sold replacement seals or lids. It sucks to have to buy a whole new mug so often.
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care, Ignite, November 20, 2019
Thank you for your review of our Contigo product. We apologize for the experience with our product didn't meet your expectations. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Bought and missing the seal.
on November 15, 2019
Posted by: Teena
from Ohio
Gender:Female
Bought 2 20oz from Walmart and the seal is missing in both! Do not recommend!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, November 18, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com