Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Blueberry
Average customer rating
3.6
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
157
4 Stars
43
3 Stars
46
2 Stars
40
1 Star
53
66%of customers recommend this product.
(
201 out of
303)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Blueberry
Customer Rating
1
Flooded Backpack
on April 9, 2020
Posted by: John12
from Brigham City, UT
Gender:Male
Received in mail and that night loaded into backpack for trip to work. Walking across parking lot at work I could smell coffee. The snap seal had come open and drained the coffee into my backpack. Thinking this may have been my fault, reused the cup the following night with the same the results, but not as bad. The cup has been placed in the back of the cupboard.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , April 13, 2020
Thank you for your review of our Contigo product. We're sorry you've had an unsatisfactory experience with our product. We value all customers feedback and will pass your comments to our Brand Development Team. To take advantage of the limited lifetime guarantee, please visit our website (https://www.gocontigo.com/guarantee-info/) and fill out the claim form or contact us at 1.888.262.0622. We're looking forward to hearing from you.
Written by a customer while visiting gocontigo.com
Customer Rating
4
Love my mug, hate the oring.
on March 30, 2020
Posted by: thunderbill
from utah
Gender:Male
If your seal is stretched too big, and your mug leaks...trying to shrink the seal is easy. You should google it.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best mug I’ve ever used
on March 27, 2020
Posted by: Ron47
from Kentucky
Gender:Male
This mug keeps my coffee hot until it’s almost empty. The customer service is great also. I had a slight problem with my mug. I contacted customer service and within thirty minutes I got an email telling me that my order had already been processed. Within two hours I received another message that it had been shipped.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Based purely on replacement parts
on March 9, 2020
Posted by: 2playok
from Milwaukee
Gender:Male
Can't find a simple replacement gasket anywhere. Should post the product and then a way to use break down of all separate parts.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , March 10, 2020
Thank you for your review of our Contigo product.We apologize for the experience with our product which didn't meet your expectations.We value all customer feedback and will pass your comments to our Brand Development Team. To take advantage of the limited lifetime guarantee, please visit our website (https://www.gocontigo.com/guarantee-info/) and fill out the claim form or contact us at 1.888.262.0622. We're looking forward to hearing from you.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Love this!
on March 8, 2020
Posted by: Britfreak40
from Hamilton ohio
Gender:Female
Most beautiful and actually does everything its supposed to!! I will be purchasing one for my mom!!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Leaks. Since Day 2. Always. Leaking.
on February 5, 2020
Posted by: Anonymous
from Minneapolis
Gender:Male
I like this mug. It keeps hot things hot, and cold things cold. My issue is that it leaks. It leaks where the lid and body attach, sometimes out of the back of the mechanism to open it. I literally rubber band a paper towel around the outside because it will leak and get coffee everywhere.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , February 12, 2020
Thank you for your review of our Contigo product. We're sorry you've had an unsatisfactory experience with our product. We value all customer feedback and will pass your comments to our Brand Development Team.To take advantage of the limited lifetime guarantee, please visit our website (https://www.gocontigo.com/guarantee-info/) and fill out the claim form or contact us at 1.888.262.0622. We're looking forward to hearing from you.
Written by a customer while visiting gocontigo.com
Customer Rating
4
Great until the seal falls out
on January 24, 2020
Posted by: JennyinTexas
from Texas
Gender:Female
When preheated keeps my coffee warm well past noon. Unfortunately the lid seal fell out, I didn’t notice until hot coffee dribbled all down my blouse. Now I cannot find a replacement seal or lid.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
4
I love Contigo products
on January 14, 2020
Posted by: PegS
from WI
Gender:Female
but do not like this lid. I have two of them. When shaken they both leak out of the drink hole. The drink I put in them needs to be shaken but not vigorously. I am very dissappointed in the design.
No, I would not recommend this to a friend.
Written by a customer while visiting gocontigo.com