Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
5
BEST! FAVORITE!
on July 21, 2024
Posted by: NEED GASKET FOR 24 OZ
Why can't I find a replacement gasket for the 24 oz snapseal??? I love this cup! Please tell me where I can find them!? This one shows a pic saying it will fit 16oz, 20oz, and 24oz, but the entire description says otherwise. Please help! I've been looking for the 24 oz gasket replacement for Snapseal Byron
Written by a customer while visiting gocontigo.com
Customer Rating
1
Too many leaks!
on June 16, 2024
Posted by: PastorTeacher
from Abington, PA
Gender:Female
Poorly crafted. Leaks too much! Can’t find from but does!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Care, July 4, 2024
Hello,
It sounds as though your Byron 2.0 Stainless Steel Travel Mug has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Contigo Consumer Care
It sounds as though your Byron 2.0 Stainless Steel Travel Mug has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Contigo Consumer Care
Written by a customer while visiting gocontigo.com
Customer Rating
5
Love Love Love!
on May 28, 2024
Posted by: Weird 1 Ginger
This IS THE BEST drink cup I have ever had! It holds ice for over 24hrs & keeps my drinks COLD🥶for a very long time! Thank You, Weird1
Written by a customer while visiting gocontigo.com
Customer Rating
5
Great travel mug
on May 2, 2024
Posted by: Anonymous
Absolutely love this coffee travel mug! I use it all the time. It keeps my coffee hot for hours! I’ve turned it upside down before and it never spilled out. It’s easy to clean. It’s an absolute must!!
Written by a customer while visiting influenster.com
Customer Rating
2
Poor insulation
on April 19, 2024
Posted by: Cfman
from North Dakota
Gender:Male
Great lid, unfortunately the mug only keeps coffee warm for less than an hour.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Care, April 24, 2024
Hello,
It sounds as though your SNAPSEAL™ Insulated Stainless Steel Travel Mug has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
It sounds as though your SNAPSEAL™ Insulated Stainless Steel Travel Mug has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Written by a customer while visiting gocontigo.com
Customer Rating
5
on April 17, 2024
Posted by: Kks1
from Wautoma wisconsin
I have owned a mug just like the one pictured for several years. It's traveled to Europe the Caribbean in all kinds of places. But a couple months ago I noticed that it really doesn't keep my ice water cold like it used to. I can fill it with ice and water and by morning the ice is all melted. It's not a complaint I have gotten my money's worth out of it I just didn't know that if they got old they quit keeping things cool like they did in the beginning.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Does not leak and keeps warm
on March 5, 2024
Posted by: elinam27
I like it. Easy to use, does not leak at all. Keeps warm for a long time. Cleans without problems. I love the color and design. Convenient in the car
Written by a customer while visiting influenster.com
Customer Rating
2
No Way to purchase replacement lid
on February 27, 2024
Posted by: Debbie 60
from LaCrosse, Wisconsin
Gender:Female
Can't find replacement lids for insulated contigo travel mug
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care, Ignite, February 28, 2024
We appreciate your review of our Contigo product. We're sorry to hear that your Byron Mug needs replacement lids. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com