Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
1
NEVER AGAIN
on October 13, 2024
Posted by: Blanco
from Houston, TX
Gender:Male
I just purchased the Byron two weeks ago, the mug is the perfect size for me to carry around at work but as for the lid that is my only issue, I can not take it apart to give it a good cleaning. With my Yetis I have no problem cleaning the lids they are very easy to take apart and clean with no problem.
Response from gocontigo.comBy Contigo Consumer Care, October 14, 2024
Hi, thank you for posting your review. We are sorry to hear that our Byron 2.0 Leak-Proof Insulated Stainless Steel Travel Mug is not as you expected. We're committed to making sure to turn your experience around to a rather delightful one. If you require our assistance, please contact us using our Contact Us form on our website and we will be happy to assist you.
Thank you!
Thank you!
Written by a customer while visiting gocontigo.com
Customer Rating
2
Had mine for years and hope this can remedy
on October 10, 2024
Posted by: Djsuy1025
from Galesburg, IL
Gender:Male
I will gladly increase the rating except, the rubber stopper got lost and I can't seem to be able to get a replacement
Response from gocontigo.comBy Contigo Consumer Care, October 14, 2024
Hello, thank you for leaving the review on our Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™ Lid and Grip. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, don't hesitate to get in touch with us directly.
Thank you!
Thank you!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Dark Plum is the best color for rhe best mug
on September 14, 2024
Posted by: betty1229
from Clifton Park. NY
Gender:Female
BRING BACK THE DATK PLUM! I absolutley love this travel mug. I replace it once a year as I use it practically everyday. Last year, I could not find the dark plum in 20 oz., so I decided to try the 16 oz version which did have the dark plum. I found that the 16oz. version, for whatever reason did not keep my tea warm the whole day like the 20 oz. Thankfully I kept my 20 oz. around and as beat up as it is and it still keeps my drink warmer for longer (although it's getting old and not painting temperature as well as it once did). I really want to replace it, but want the dark plum color. PLEASE , please bring it back. Or at least try a different purple, for us purple loving folk out there, we are a plenty.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Color isn't true to color
on September 12, 2024
Posted by: Contingo Grip
I purchased this mug and like Contigo mugs in general. I picked the dragonfruit color but received a lighter more dull pink that I don't like.
Response from gocontigo.comBy Contigo Consumer Care, September 13, 2024
Hello, thank you for leaving the review on our Byron 2.0 Leak-Proof Insulated Stainless Steel Travel Mug. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, don't hesitate to get in touch with us directly.
Thank you!
Thank you!
Written by a customer while visiting gocontigo.com
Customer Rating
5
on September 6, 2024
Posted by: TLM42
from Tampa Florida
Gender:Female
I love how this mug keeps my coffee hot and my ice water cold this is the best travel mug ever. I always have one with me.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Love my Contigo
on August 29, 2024
Posted by: JimmyC
from California
Gender:Male
Love the size and that it fits in my car’s cup holder. Also that it will keep hot coffee hot for quite a while. It will also keep my cold beverages cold with ice for almost 24 hours.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Anti-customer company. Cannot recommend.
on August 12, 2024
Posted by: Nick B
from Las Vegas, NV
Gender:Male
Lid is poor design! I dropped it twice from waist height onto asphalt, it now how has a giant crack down the threading. It is now unusable, and you could sell replacement lids.
Anti-customer company. Cannot recommend.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, August 15, 2024
Hello Nick. Thank you for sharing your feedback of our SNAPSEAL™ Insulated Stainless Steel Travel Mug with Grip. We are sorry to hear about the issue with the lid. We understand accidents happen and we appreciate your comments. We will certainly take them into consideration as we continue to improve our designs. If there's anything we can assist you with, please feel free to let us know via our Contigo "Contact Us" https://www.gocontigo.com/support/contact-us and we will be happy to assist you.
Thank you!
Contigo Consumer Care
Thank you!
Contigo Consumer Care
Written by a customer while visiting gocontigo.com
Customer Rating
1
Poor quality, leaks
on July 23, 2024
Posted by: Jfcoffee
This model is a failure. Contigo replaced one I bought six months ago and the new one leaked within a month with just handwashing. It leaked all over my car, book bag and clothes. The asked if I wanted another replacement of the same model?!
Response from gocontigo.comBy Contigo Consumer Care, July 31, 2024
Hello!
Thank you very much for your feedback on our Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™Lid and Grip, 16 oz! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
Should you require any further assistance, please kindly reach out to us directly via our official "Contact Us" page.
We will be happy to help again!
Thank you!
Contigo Consumer Care
Thank you very much for your feedback on our Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™Lid and Grip, 16 oz! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
Should you require any further assistance, please kindly reach out to us directly via our official "Contact Us" page.
We will be happy to help again!
Thank you!
Contigo Consumer Care
Written by a customer while visiting gocontigo.com