Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6 out of 5
3.6
(529 Reviews)
Open Ratings Snapshot
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product. 
(
278 out of 417
)
Best Buy Privacy Policy
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
1 out of 5
1
RUST
on February 10, 2025
Posted by: Spin Master
RUST in seven months!
This is my second one. The first one the cap seal kept falling out and the flip lid got to the point of too hard to open. the outside rubber portion for the hand started breaking down. After months, rust developed in the bottom of the second purchase.
Response from gocontigo.comBy Contigo Consumer Care, February 18, 2025
Hello,

It sounds as though your Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™Lid and Grip has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.

Thank you!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
on February 5, 2025
Posted by: Gale444
If it starts leaking usually it means you need to replace the gasket, which is very inexpensive.
Written by a customer while visiting gocontigo.com
Customer Rating
2 out of 5
2
on February 3, 2025
Posted by: Khyati
IAfter a few month it stopped holding heat and lid leaks too.
Response from gocontigo.comBy Contigo Care, February 6, 2025
Hello,

It sounds as though your Byron 2.0 Stainless Steel Travel Mug has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official Contigo "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.

Thank you and please stay safe!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Contigo mug
on February 1, 2025
Posted by: Candy2017
from New Jersey
Gender:Female
I have had my Contigo mug for over 8 years. I absolutely love it. I have bought others, but they always fall short.
It’s starting to peel now. I’m so sad 😞
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
I love it!
on January 11, 2025
Posted by: olenac17_6841
Durability & Design
I’ve been using the Contigo Byron 2.0 Stainless Steel Travel Mug for a few weeks, and I’m impressed with its durability. The stainless steel body feels sturdy and resistant to daily wear and tear, and the design is sleek and modern, perfect for both work and travel.
Insulation
The insulation is outstanding—it keeps my coffee hot for hours and my cold drinks chilled just as long. This is a lifesaver during busy mornings or long commutes.
Leak-Proof Feature
The SNAPSEAL™ lid is a game-changer. It’s completely leak-proof, so I don’t have to worry about spills in my bag. Just make sure the lid is properly secured.
Cleaning
Cleaning is straightforward, but I recommend rinsing it immediately after use to prevent stains, especially with coffee.
Summary Line
Reliable, durable, and perfect for on-the-go coffee lovers!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
I really like this mug!
on December 28, 2024
Posted by: Ty Q
from Stony Plain, Ab
Gender:Male
I like the grip and size and the easy open lid. Keeps my coffee hotter for longer.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Lives up to the hype
on December 10, 2024
Posted by: Colonel
I have had a few through the years and am not disappointed. Only gripe is easy to tip over. But for the purpose of the design (cup holders) I’ll still give it an across the board 5 stars!
Written by a customer while visiting gocontigo.com
Customer Rating
4 out of 5
4
Good and not expensive
on October 25, 2024
Posted by: kbsoundman
Does keep things hot and cold for hours.Not expensive.
Written by a customer while visiting gocontigo.com
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