Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
2
It keeps liquids nice and warm, but ...
on October 1, 2016
Posted by: lzrdoc
from Phoenix
Gender:Male
I have two complaints:
1) The hole where the liquid comes out is right where your upper lip normally goes when drinking. I find when drinking hot liquids it burns my upper lip, and there is no way to avoid this. I have had other mugs, and this is the first one that has done this. It is because of this that I give it a 2 rather than a 5 rating.
2) It is just too tall to slide under a Keurig coffee maker. You have to lift the coffee maker up to get it to fit.
1) The hole where the liquid comes out is right where your upper lip normally goes when drinking. I find when drinking hot liquids it burns my upper lip, and there is no way to avoid this. I have had other mugs, and this is the first one that has done this. It is because of this that I give it a 2 rather than a 5 rating.
2) It is just too tall to slide under a Keurig coffee maker. You have to lift the coffee maker up to get it to fit.
I like the design, and purchased it because of that. And it does keep liquids warm as advertised.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, November 10, 2016
Thank you for your review of our Contigo SnapSeal Byron productWe apologize that you have had a negative experience with our product. The Contigo Consumer Care Team is taking care of your issue.
Written by a customer while visiting gocontigo.com
