Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6 out of 5
3.6
(529 Reviews)
Open Ratings Snapshot
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product. 
(
278 out of 417
)
Best Buy Privacy Policy
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
1 out of 5
1
Sipping hot beverage painful to upper lip
on February 11, 2017
Posted by: Dannyg10
from Palmdale, CA
Gender:Male
I dont like my ContigoByron 20-Oz. SnapSeal Travel Mug. The drinking spout I do not feel is properly designed for hot beverages. Drinking a cold beverage from this container is perfect but, drinking a hot beverage is nearly impossible. It burns my upper lip. I have to wait at least 30 minutes before the beverage is cool enough to drink (other travel mugs I own do not present me with the same problem). With that in mind, this cup is not a hot and cold cup. If you don't want to wait, it is only a cold beverage cup and yes, it does hold hot and cold tempered beverages for quite a while. Too bad about the drinking spout. This cup is almost perfect.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, February 13, 2017
Thank you for your review of our Contigo product. Thanks for taking the time to post a review of our product. We apologize that you have had a negative experience with our product. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Everyone loved the surprise!
on February 11, 2017
Posted by: Happy Grandma
from Davenport, IA, United States
Gender:Female
Verified Purchase:Yes
I bought these as a surprise to my employees. They are all loving how long ice stays in them. One said he loves cold water and now he can have it all day long. I have a coffee drinker that said she can not believe how warm her coffee stays. You now have 4 more contigo lovers.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Excellent
on February 3, 2017
Posted by: Robear
from Albuquerque NM
Gender:Male
I love my cup. My daughter got it for me for Christmas.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Byron 20 oz ROCKS!
on January 29, 2017
Posted by: Radikal Kiteboarding
from Cape Hatteras NC
Gender:Male
Interestingly enough the temperature in my regular coffee cup would be luke warm within minutes. So much so that I have been seriously researching percolators. After almost giving up on my coffee maker and buying a percolator I poured my first of many morning coffees in to my new contigo and almost burned my throat it was so hot. It stayed hot for as long as it took me to finish my 20 oz of gloriousness! Don't believe these negative reviews. Contigo saved me having to buy an expensive new coffee maker. Contigo you guys ROCK! I love this product so much I will be buying a 24 oz Byron for my Soda stream water. The seal is so good on these that my guess is you can keep carbonated beverages in them not only cold but without losing the fizz.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Great travel mug
on January 21, 2017
Posted by: narmy
from phoenix
Gender:Male
This is the best coffee mug I have ever purchased. Stays hot for what seems to be all day, can't tell as I drink the coffee and have to refill it later. I always am checking that it sealed by flipping the cup over, still haven't had an issue with this test yet. Best mug to buy.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3 out of 5
3
Doesn't Keep my Coffee Hot
on January 18, 2017
Posted by: Colleen
from Winnipeg
Gender:Female
I love the look and size of this travel mug. My only complaint, and I guess it's a big one, is it doesn't keep my coffee hot enough for very long. I can easily say less than 2 hours. I make my coffee at 8 and is usually luke warm by 9 or just after. Disappointing.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, January 26, 2017
Thank you for your review of our Contigo product. We are sorry that your experience hasn't been as good as it should be. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Love it!
on January 17, 2017
Posted by: Pat A
from Las Vegas, NV, United States
Gender:Female
Verified Purchase:Yes
This does NOT leak. Keeps beverages at the temperature you want them to be at. Very comfortable grip. Pretty color. Good price. What more can you ask?
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Piping hot and no spillages!
on January 16, 2017
Posted by: CharlieM
from Reading, United Kingdom
Gender:Female
Verified Purchase:Yes
Use this product every day on my way to work, it keeps the drink piping hot (sometimes too hot so I have started to add a little cold water before sealing the lid) and I keep it on the front seat of my car. It has not leaked once and is extremely nice to drink out of on the go. Really would recommend.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
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