Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
1
Get it on sale not full price. Not worth it.
on May 4, 2025
Posted by: Fufu
from Bronx NY
Gender:Female
Leaks after a month, the lid is difficult to clean, very difficult. I would leave the lid in hot water soaking with soap and it’s still dirty. This is disgusting. Look at the pictures. The rubber expands and you need to purchase a new one or replaceable rubber, it doesn’t keep the coffee HOT it might keep it warm. I have to reheat my coffee when I get to work and I work 10 minutes walk to my job.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, May 7, 2025
Hi! Thank you for sharing your feedback regarding the Contigo® Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™ Lid and Grip. We appreciate your detailed review and regret to hear about the issues you experienced with the lid and the mug's performance.
We understand your frustration and apologize for any inconvenience caused. Your experience is important to us, and we will investigate this matter further to ensure it does not recur in the future.
In case you have any additional comments or need our assistance, please do not hesitate to get in touch with us directly via Contact Us form on our website.
Thank you for bringing this to our attention.
We understand your frustration and apologize for any inconvenience caused. Your experience is important to us, and we will investigate this matter further to ensure it does not recur in the future.
In case you have any additional comments or need our assistance, please do not hesitate to get in touch with us directly via Contact Us form on our website.
Thank you for bringing this to our attention.
Written by a customer while visiting gocontigo.com
Customer Rating
1
BAD LIDS
on May 2, 2025
Posted by: GHOSTRIDERXII
from SAGINAW MICHIGAN
Gender:Male
NEVER AGAIN, YOU CANNOT PURCHASE THE LID WHEN IT BECOMES ALMOST IMPOSSIBLE TO OPEN WITH ONE HAND. I WOULD RATE THESE LIDS 0 STARS IF I COULD.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, May 7, 2025
Hi! Thank you for sharing your feedback regarding the Contigo® Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™ Lid and Grip. We appreciate your detailed review and regret to hear about the issues you experienced with the lid.
We understand your frustration and apologize for any inconvenience caused. Your experience is important to us, and we will investigate this matter further to ensure it does not recur in the future.
In case you need our assistance, please do not hesitate to get in touch with us directly via Contact Us form on our website.
Thank you for bringing this to our attention.
We understand your frustration and apologize for any inconvenience caused. Your experience is important to us, and we will investigate this matter further to ensure it does not recur in the future.
In case you need our assistance, please do not hesitate to get in touch with us directly via Contact Us form on our website.
Thank you for bringing this to our attention.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Great Coffee Cup
on April 23, 2025
Posted by: Turf
from Greenville, SC
Gender:Male
I have had this cup for over 4 years, with the original rubber seals and it is easily my go to cup. If you take care of the seals in the lid it wont leak. My cup has been through it all, my car, my motorcycle at 85, the dash of a garbage truck and the hands of my teenagers. yes it has dents and is covered in stickers I carry it EVERYWHERE! If the lid leaks, I just remove the seal and put it back in properly.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
I use this one a lot
on April 2, 2025
Posted by: Dkvj
from Lexington, Kentucky
Gender:Female
Love it, use it a lot! It's it's short enough to not draw a lot of attention too.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
A bottle without a proper fitting lid is useless
on March 29, 2025
Posted by: Auntimoose
from Toronto, Ontario, Canada
Gender:Female
The rubber on the lid is stretched out and it won’t seal properly without it.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, April 15, 2025
Hi! Thank you for your feedback on the Contigo® Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™ Lid and Grip. We regret to hear about the issue you encountered with the rubber seal.
To address this matter promptly, please reach out to us directly via Contact Us form on our website. They are equipped to assist you further with this issue.
We appreciate your understanding and value your feedback. Your satisfaction is important to us.
To address this matter promptly, please reach out to us directly via Contact Us form on our website. They are equipped to assist you further with this issue.
We appreciate your understanding and value your feedback. Your satisfaction is important to us.
Written by a customer while visiting gocontigo.com
Customer Rating
4
Very good coffee mug
on March 16, 2025
Posted by: Some like it hot
It is probably the best travel mug I have owed overall. It keeps coffee hot for 3 hours average. The only problem I've had is the lid leaks because the washer or seal gets curled. This happens somewhere around year 2.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best coffee cup ever!
on March 6, 2025
Posted by: tmtina
from Kiln, Mississippi
Gender:Female
This is my go-to coffee cup. I can put my sugar in, add coffee, seal it and shake without any leakage!!! Go Contigo!!!!!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Love my contigo byron
on February 18, 2025
Posted by: Not bob
from South Australia, Australia.
Gender:Male
Love my contigo, they get dropped so many times, left on the roof of my car and found on the road, dropped on rocks getting into truck. I'm not gentle and overtighten all the time with no seal issues and none ever leak, except of I used the auto seal for a week, then forget the snap shuts open and shake it 😂. We have multiple as we like to thoroughly soak and wash them after every use.
I have 7, spanning 8 years that me and my partner use. All 7 still work.
My favourite is the Byron 2.0, only issue is, I can't buy another Byron in south Australia.
Pros: keeps my coffee hot and drinkable for 5hrs in the morning. Very durable. Likes to be treated rough.
Cons: Can't buy a Byron her in Oz.
I have 7, spanning 8 years that me and my partner use. All 7 still work.
My favourite is the Byron 2.0, only issue is, I can't buy another Byron in south Australia.
Pros: keeps my coffee hot and drinkable for 5hrs in the morning. Very durable. Likes to be treated rough.
Cons: Can't buy a Byron her in Oz.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com