Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6 out of 5
3.6
(529 Reviews)
Open Ratings Snapshot
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product. 
(
278 out of 417
)
Best Buy Privacy Policy
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
3 out of 5
3
Waiting for Relacements
on July 27, 2017
Posted by: Debm444
from Long Beach, CA, United States
Gender:Female
Verified Purchase:Yes
These are very nice, colors great, but trying to open them with one hand is impossible. I got a pinched nerve in my thumb from trying and so sent them back. If you have strong hands (especially thumbs) these are probably great. I love the Westloops, but the tops are wearing out on about 6 of mine.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, July 28, 2017
Thank you for your review of our Contigo product. Thanks for taking the time to post a review of our product. We apologize that you have had a negative experience with our product. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
2 out of 5
2
Great mug with one big flaw...
on July 26, 2017
Posted by: Chewmanfu
from Mississauga, ON, Canada
Gender:Male
This mug is great in so many ways. The mug keeps my coffee hot for many hours, the Snapseal lid works great and easy to use and clean. The mug is the perfect size for cup holders. However, this product does have one serious flaw which has caused me to toss out one mug, and now my replacement mug is having the same issue after only a couple of months of use. The rubber grip on the outside of the mug will get moisture trapped underneath and bacteria will start to form resulting in a foul sour smell. I've rem
I would recommend this to a friend!
Response from gocontigo.comBy Contigo, Consumer Care, July 28, 2017
Thank you for your review of our Contigo product. Thanks for taking the time to post a review of our product. We apologize that you have had a negative experience with our product. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
4 out of 5
4
Love this cup
on July 20, 2017
Posted by: Simply_me
from Belding, MI, United States
Gender:Female
Love the cup keeps my hot drinks hot and it hold ice for my cold drinks for a long time only down side I have noticed is after I have my ice coffee drinks and wash it it tends to smell like sour milk for a couple of days. I have bought sponge made for tall cups to see if that helped but it still smells I have to take the little stopper out and use a qtip on it to make sure there is no liquid left in there
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Excellent Insulation
on July 4, 2017
Posted by: katyco
from Portland, Me
Gender:Male
Verified Purchase:Yes
This water bottle really does keep ice water cold for several hours--awesome!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Best way to take coffee with me.My
on June 13, 2017
Posted by: Ibikes
from Oak Creek, WI, United States
Gender:Male
Verified Purchase:Yes
I waste much less coffee, stays hot in my mug all day
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
4 out of 5
4
Great bottle . . . except for lid
on June 13, 2017
Posted by: caslam
from Mount Vernon, WA, United States
Gender:Female
I love my Contigo mugs with autoseal. Decided I needed a 20 oz. bottle so tried this one. Great as always with two exceptions. First of all, the SnapSeal does not open easily with one hand. Secondly, when drinking there is not enough room for my nose! I do not have a large nose; it's an average sized girl nose. I have to drink side saddle to get it to work for me! Other than that, as always, it keeps my water cold for hours. I'm going to donate this one and go back to my Mug with AutoSeal.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Looks great and feels great in the hand,
on June 8, 2017
Posted by: Rebecca
from St Cloud, FL, United States
Gender:Female
Verified Purchase:Yes
Love gbe color, feel on my hand and keeps my coffee hot fir a long time!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3 out of 5
3
Better coffee mug
on June 6, 2017
Posted by: Btlbugsmom
from Ipswich, MA, United States
Gender:Female
We have had a couple different styles of Contigo coffee mugs. My husband bought 4 Snapseal ones for Christmas and uses one everyday. They definitely keep his coffee hot/warm for up to 6 hours, but this week the lid seal failed and it leaks. I handwash all of my dishes, so there is no reason for this failure. I'd really like to get a replacement lid rather than throw out the entire mug. Anyone else with this issue?
I would recommend this to a friend!
Response from gocontigo.comBy Contigo, Consumer Care, June 7, 2017
Thank you for your review of our Contigo product. We're sorry you've had an unsatisfactory experience. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
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