Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
3
Rubber grip came loose and mold developed under it
on November 15, 2018
Posted by: Shauna50
from North Carolina
Gender:Female
I purchased two of these this size. The rubber grip came loose on these. I also have the same problems with the two 16 oz. cups I have. It then get water u see it and mold developes. I have to now let air dry for a day and the water still is under the grip which then creates mold which is disgusting. I hand wash these as I do not have a dishwasher. I hope contigo can do something about this. I hate having this issue as I like the way the cups keep my drinks hot and cold. I usually have something cold in one and keep it by my bed at night. I fill the 16 oz with coffee and the 24 oz. I believe it is with cold drink when I sub at the school. It is difficult to open but I like that feature as the smaller kids can’t get in my drink.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, May 16, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
4
Already Obsessed
on November 13, 2018
Posted by: Cheyenne
from Phoenix, AZ
Gender:Female
I've wanted a Contigo travel mug for a long time and finally broke down for this one. I got mine in copper, which is a beautiful finish, but I will worry about scratches and cosmetic damage over time.
Leak proof durability seems legit so far, and I enjoyed discovering that the "plug" for the drinking spout is squishy, so there is considerably less margin for leak proof wear and tear over time, as might be the case with a hard plastic plug.
I have yet to put the temperature control to a real test, but I suspect it will be acceptable, judging by the fact that my only-kinda-cold coffee from this morning is still exactly as only-kinda-cold as when it was poured.
Can't wait to collect more reusable wonder mugs in the future.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Burns your lips
on October 27, 2018
Posted by: RobS
The mug keeps my coffee hot but the problem is the lid. I can’t drink anything hot as the lip touch’s my upper lip and burns my lip. I have never had this problem before with any other mug.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, October 30, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
2
Not very leak proof.
on October 18, 2018
Posted by: Wren D
from Upstate New York
Gender:Female
Liquids only stay hot for a few hours and need reheating, it keeps things cold better. The lid is hard to clean especially if you have smoothies or soup. Lid is absolutely not leak proof. When I use these mugs I feel like I'm handling an egg because even the slightest tip or tilt will cause the contents to spill. Not good if you have an active lifestyle or work. I've ruined clothing and bags because of this and this is my 2nd mug with this issue.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, October 31, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Posted by: Runyhi
from Essex, CT
Gender:Female
Verified Purchase:Yes
These bottles tick all my boxes: non-plastic, good seal, easy-open drink hole, easy on/off lid, and large opening for easy cleaning. But it also has great insulation so it keeps drinks hot or cold for hours, and a good rubber grip. Everyone who sees this bottle wants one too - we feel part of a quickly-growing Contigo family around us!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
LONG LASTING HOT OR COLD!!!
on October 1, 2018
Posted by: rodgerst52
from Silver Spring, Maryland
Gender:Female
Can I start by saying that many other products stand on their promise of how long they can keep things hot or cold...we are HOT Liquid drinkers at my house! LOTs and LOT's of coffee and tea all times of day and when I say that Contigo keeps my tea/coffee HOT...not warm, or lukewarm or anything remotely less than HOT when I use it...all DAY! An example would be that I have poured my tea in early a.m., take it the office on a hour long drive to work, leave the office without it for an off site meeting for approximately 4 hours, get back to work and ignored my goodness in a couple for the rest of the day, drive home in now an 1.5 hour ride home and then at dinner...I popped it open, fully expecting cold or room temp tea and NOPE...still HOT! Since then, I only use these and that was 4 years ago! You won't be disappointed. REMINDER for those saying it liquid burned them, it will if you seal the cup as soon as you pour something hot in it. As it says on the directions, pour your hot beverage and leave the lid off while you pack your lunch or something, a few minutes later pop it on and it should be the temp you want it to enjoy immediately without any problems. Also, with regards to cleaning, especially stubborn coffee stains. I leave the lid in a light bleach solution so it gets to the parts I can't reach. For cup I do lemon or vinegar solution to get the coffee or black teas stains out of it. BINGO..good to go!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Disappointed
on September 10, 2018
Posted by: Alejandro
from Sioux City Iowa
Gender:Male
I bought this particular model and it leaks! I had to throw away out of frustration.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, October 16, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
2
Hard to put lid on tight enough
on September 3, 2018
Posted by: Lisa811
Gender:Female
I love Contigo bottles - I have one that I use for my coffee every day. I wanted a bottle to use for water that wasn't plastic, so I purchased this one. It's great...IF I make sure to twist the lid on super tightly. Even when I think I do, I take a drink and get dribbles of water all down the front of me. I have to twist the lid on so tightly to avoid this, I have trouble getting the lid off! Because I like my other Contigo mug, I will try a different model. Don't like this one.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, October 4, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com