Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
1
Leaking already
on February 4, 2019
Posted by: NotHappyContigo
from Ohio
Gender:Male
I have had this about 1-2 months and it's already leaking. There is a small rubber strip that is coming undone thus it's starting to leak. I'm really upset about this since I received it as a Christmas gift and I drink hot coffee every morning in it. I have had it spill onto my pants on my way to work, this really is disappointing. I hope the company reads this.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, April 24, 2019
Thank you for your review of our Contigo product. We apologize for your experience with our product. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
3
Content stays hot but not possible to sip!
on January 30, 2019
Posted by: ckheman
from Stuttgart, Germany
Gender:Male
Over all the mug is good and the content stays hot for hours. Anyway I would not recommend the mug as is because when I bought it one of the key features it was advertised for was the special lid that was supposed to provide a regular mug like sipping experience. The opposite is the case. The hot liquid flows directly into your mouth and you get burned. The problem is the convex shape of the edge of the lid where you have to sip. I already contacted contigo but I only got a standard answer mail back. This is now a few years ago. I would love to see an update! Until then I can not recommend this mug.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, May 10, 2019
Thank you for your review of our Contigo product. We apologize for the experience with our product didn't meet your expectations. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by a member of our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best water bottle ever, without a doubt
on January 14, 2019
Posted by: Ericawaring
from Ontario, Canada
Gender:Female
I think this is being not being made as much anymore? I have been buying this exact mug for many years for my family of four. I do not want to buy any other mug ( my husband uses one for coffee one for water, the kids and I use just for water) all other brands or model from Contigo have just not held up as this one. I want this one in four colours so we can each have one (which for years have been available) Can’t find this mug in any store for the first time in years. I’ve had pink, purple, green, grey & black, very disappointed right now :(
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
4
Very good product.
on December 26, 2018
Posted by: Citaboo23
from New york
Gender:Female
It keeps my coffee very hot for several hours. It's very sturdy.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Logo on mouthpiece is annoying.To get rid of it...
on December 7, 2018
Posted by: CRich
from New York, NY
...I used a conical bit sander and sanded off the logo to make it smooth. Now every time I take a sip of tea or coffee my lips are not going up against the uneven annoying surface where crud and caffeine stains accumulate. My experience is now pleasant and no need to use a toothbrush to clean into the crevices of the logo near the drink hole. You should do the same and experience the marked difference in your drinking experience!
Response from gocontigo.comBy Contigo Consumer Care, ignite, May 13, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best travel mug I have used.
on December 3, 2018
Posted by: andyp
from UK
Gender:Male
At last I have found a travel mug that keeps my coffee hot at work for more than a couple of hours as I drink from it throughout the morning, thanks for a great product and wish it was this price in the UK.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Great mug until...
on December 3, 2018
Posted by: Brooklynnhill
from Brooklyn, NY
Gender:Female
I have owned 4 of these travel mugs and I love them. My beverages stay hot or cold for hours.I haven't experienced a spill yet and I am known to just toss them in my bag. However, to effectively clean the mug you have to remove the tiny rubber stopper. Guard that stopper with your life because once it is gone, the mug is useless. You have to buy a replacement lid which has not been in stock in for weeks. This only leaves me the option to purchase yet another mug and I may not be doing that anytime soon.
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care, Ignite, May 2, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com
Customer Rating
2
Like my Auto Seal much, much better
on December 1, 2018
Posted by: rhea7781
from Southside, Alabama
Gender:Male
Don't get me wrong, It keeps my coffee hot all day long but I had an auto-seal from Keurig for years before purchasing this and clumsy me forgets (even after 8 months) that this one doesn't have that and have had too many embarassing accidents with it.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, May 13, 2019
Thank you for contacting Contigo. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team
Written by a customer while visiting gocontigo.com