Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
2
All 3covers leak
on October 21, 2020
Posted by: Aceman
from Dracula, ma.
I bought 3 of these 20 ounce mugs and all three covers leak.the rubber gasket on lid falls down and seems too big to stay in place , very disappointed.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , October 26, 2020
Thank you for your review of our Contigo product. We're sorry you've had an unsatisfactory experience with our product. We value all customer's feedback and will pass your comments to our Brand Development Team. To take advantage of the limited lifetime guarantee, please visit our website (https://www.gocontigo.com/guarantee-info/) and fill out the claim form or contact us at 1.888.262.0622. We're looking forward to hearing from you.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Great waterbottle!
on October 15, 2020
Posted by: Azure
from Indiana
Gender:Male
Keeps my water cold for over 24 hours, which is longer than advertised! Doesn't spill at all, I keep it in my backpack and throw it around too. Easy to drink from and super easy to clean.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
cant order replacement parts
on October 4, 2020
Posted by: cee2mee
from reno nv
Gender:Male
My snap seal needs a new gasket, it appears you dont offer replacement parts
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , October 6, 2020
Thank you for your review of our Contigo product. We apologize for the experience with our product which didn't meet your expectations. We value all customer's feedback and will pass your comments to our Brand Development Team. We don't have individual lid components available. It would be best if you take advantage of the lifetime guarantee, please visit our website (https://www.gocontigo.com/guarantee-info/) and fill out the claim form or contact us at 1.888.262.0622. We're looking forward to hearing from you.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best travel cup ever!
on September 24, 2020
Posted by: Arbed
from Edmonton, AB
Gender:Female
I love this cup! Keeps my drink hot almost all day. I’m on my third cup only because I cant buy replacement rubber gasket for the hole seal. I’m thinking the reason we can’t buy these parts separately is because you want us to keep buying them. ; ) I’ll keep buying them, best quality cup and best at keeping your drink either hot or cold.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best water bottle ever
on September 21, 2020
Posted by: Susyb56
from Orlando,Fl.
Gender:Female
I used for my water and stays sometimes all day in my car and at the end of the day there’s still ice on it and love that I can throw it inside my bag and no leaks!!!love it!!!!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
It works great
on September 21, 2020
Posted by: jacee
from Minnesota
Gender:Female
24 ounces is the best. I wish it came in a shade of purple. I have grabbed my co-workers by mistake. Please think about this!
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care , Ignite , September 21, 2020
Thank you for your review of our Contigo product. We value all customer's feedback and will pass your comments to our Brand Development Team.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Leaks a lot
on September 4, 2020
Posted by: Bracha9855
from Cincinnati, OH
Gender:Female
I'm very disappointed. The gasket wears out fast and there are no replacement parts! they leak because gaskets wear out, hard to open snap seal with arthritis. The auto seal top is hard to clean and gets gross inside. You can do better! The tumbler part is great but the lids are awful!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , September 7, 2020
Thank you for your review of our Contigo product. We take health and quality very seriously. We apologize for the experience with our product which didn't meet your expectations. We value all customer's feedback and will pass your comments to our Brand Development Team. To take advantage of the limited lifetime guarantee, please visit our website (https://www.gocontigo.com/guarantee-info/) and fill out the claim form or contact us at 1.888.262.0622. We're looking forward to hearing from you.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best tumbler
on August 29, 2020
Posted by: DWRIGHT
from Florence, Alabama
Gender:Male
I bought one a couple of months ago and I love how it keeps my drinks cold for several hours at a time.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com