Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
1
Byron 2.0 20 ounce travel mug
on August 29, 2021
Posted by: Tmeyer
from Tinley park
Gender:Female
They leak we bought 4 of them! Never again we spend a lot of money
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , August 30, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 mugs. We value all customer's feedback and will pass it to our Brand Development Team. It would be best if you take advantage of the limited lifetime guarantee. We hope you will allow us to discuss this further with you, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Lids crack
on August 20, 2021
Posted by: Sandy B
from Hamilton Ontario Canada
Gender:Female
I am disappointed that we have 4 of these mugs and 3 have cracked lids and the seal fell out of the 4th! We cannot purchase lids and I refuse to purchase anymore cups!!!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , August 24, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 mug. We value all customer's feedback and will pass it to our Brand Development Team. It would be best if you take advantage of the limited lifetime guarantee. We hope you will allow us to discuss this further with you, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
Written by a customer while visiting gocontigo.com
Customer Rating
3
Leaks
on August 15, 2021
Posted by: Linz81
from Alberta Canada
Gender:Female
Have 5 of these and they all leak, one doesn’t even stay hot longer than an hour. Quality has definitely gone down.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , August 20, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 Stainless Steel Travel Mug. We value all customer's feedback and will pass it to our Brand Development Team. It would be best if you take advantage of the limited lifetime guarantee. We hope you will allow us to discuss this further with you, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Not the same--melting ice
on August 7, 2021
Posted by: Bandana
from Alpharetta, GA
Gender:Female
I used this for cold. First reaction is that it feels much much colder to the touch than my old contigo. I think the insulation is different because my old contigo keeps ice overnight and for hours and hours. My ice is melted completely away in two hours in a room temperature house. Go back to the old design, contigo. It's too thin and does not keep my drink cold enough at all. BOOO
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , August 10, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 mug. We value all customer's feedback and will pass it to our Brand Development Team. It would be best if you take advantage of the limited lifetime guarantee. We hope you will allow us to discuss this further with you, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
Written by a customer while visiting gocontigo.com
Customer Rating
2
Good bottle bad lid
on August 7, 2021
Posted by: AMjr
from Wherever I am
Gender:Male
Works well to keep hot or cold. Poor design on lid,seal gasket goes bad and they don’t sell replacements will not buy any more
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , August 10, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 mug. We value all customer's feedback and will pass it to our Brand Development Team. It would be best if you take advantage of the limited lifetime guarantee. We hope you will allow us to discuss this further with you, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
Written by a customer while visiting gocontigo.com
Customer Rating
4
no replacement parts
on August 6, 2021
Posted by: Obie1308
from wisconsin
Gender:Female
I loved it until it the gasket fell out and leaked hot coffee all over. Now it is useless because
replacement gaskets are unavailable. I will not be purchasing this brand again for that reason.
replacement gaskets are unavailable. I will not be purchasing this brand again for that reason.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Not the best
on August 6, 2021
Posted by: Amrod1
from Hartly, De
Gender:Female
The seal in the lid stretches out and falls off. It leaked all the time. Not very happy with my product. It’s not even a year old.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , August 10, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 mug. We value all customer's feedback and will pass it to our Brand Development Team. It would be best if you take advantage of the limited lifetime guarantee. We hope you will allow us to discuss this further with you, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
Written by a customer while visiting gocontigo.com
Customer Rating
4
Great product except lid seal
on July 20, 2021
Posted by: Theodis
from Il
Gender:Male
I see many other comments on rubber seal stretching. I called toll free number listed here on each respond comment from Contigo. After less than 5mins I have another complete mug coming to me free of charge. The tip given by the very knowledgeable and friendly Rep: Hand wash only. When filling with hot liquids wait 3minutes before installing lid. Simple. If it happens again when I asked, mug will be replaced again.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com