Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
5
Perfiect Travel Mug - No Lie
on May 31, 2023
Posted by: Dave from Portland
I've had this mug for years. I think it's awesome. I dont get any leaks. The one handed operaion is awesome. Best feature - the lid screws on the outside so a barista can fill you mug to the top and the lid goes on without spillage. Freakin' perfiect
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Great tumbler
on May 8, 2023
Posted by: amandau24_2716
I’ve had this travel tumbler for a few years now. I got it as a secret Santa gift from a coworker. I love cups and this one has come in pretty handy over the years. It is great for my morning coffee when I’m going into the office. I can see this one lasting a few years more. Great product!
Written by a customer while visiting influenster.com
Customer Rating
5
on April 28, 2023
Posted by: Fishgfever
from Louisa va
Gender:Male
Love my coffee mugs
The best cup ever got this we they first came out
The best cup ever got this we they first came out
Written by a customer while visiting gocontigo.com
Customer Rating
1
BYRON TRAVEL MUG SNAPSEAL LEAK-PROOF LID..
on April 28, 2023
Posted by: GERRI
I bought the Byron snapseal leak-proof travel mug last year..it easy to BUT my coffee only stays hot for about an hour no longer..WHY?????
Response from gocontigo.comBy Contigo Consumer Care , Ignite , May 1, 2023
We appreciate your review of our Contigo product. We apologize that your Byron 2.0 mug won't keep your beverages hot. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
1
WRONG BOTTOM
on March 19, 2023
Posted by: Oppenheimer
from NC
Gender:Male
ABSOLUTE WORST design for a TALL Mug. Constantly tipping over with the slightest bump-empty or full has no bearing on the outcome. Your bottom curature does not take in account the center of gravity-this results in a top heavy mug eaisly tipped. MAKE IT FLAT.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , March 20, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 Stainless Steel Travel Mug. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
3
Very nice drink mug but...
on March 16, 2023
Posted by: GeeBee
from Owosso, Michign 48867
Gender:Male
I am on my third Contigo Byron 24 oz. Travel Mug. It is NOT because of any leak/seal problem. I don't know what the others are talking about. This lid system works great and no other brand has anything near as good. The reason for my mediocre review and the reason for having to buy replacements is the vacuum insulation (thermos) fails. I have not dropped, crushed, or damaged the mug in any way. It has never been in the dishwasher and never had hot drinks in it - only cold drinks. After a few months of use, it no longer keeps the drink cold and the outside of the mug sweats like no insulation at all. It really disappoints me because this is a very nice mug. It's size and capacity fit my daily routine perfectly. The lid is easy to use and I have never had a leak.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , March 21, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™ Lid and Grip, 24 oz. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best coffee mug I've ever owned
on March 11, 2023
Posted by: Tamlynn63
from Ashland,Ky
Gender:Female
I have had my byron 2.0 for approximately 2 years and have loved it. I have never had a problem with it and keeps my coffee hot for hours! I would be list without it!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Poor design and no replacement parts
on March 7, 2023
Posted by: RGMAC
Came with my Delonghi coffee maker and seemed like a nice addon. Terrible choice Delonghi. Plunger head that seals the opening fell off two weeks later and lost. Now the contain is no better than an open cup.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , March 10, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™ Lid and Grip. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com