Customer reviews from gocontigo.com
Contigo - Byron 20oz Travel Mug - Sake
Average customer rating
3.6
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
257
4 Stars
62
3 Stars
62
2 Stars
58
1 Star
90
67%of customers recommend this product.
(
278 out of
417)
Customer Reviews for Contigo - Byron 20oz Travel Mug - Sake
Customer Rating
4
Could be the best but...
on December 29, 2023
Posted by: Dean1973
from Hillsborough, NJ
Gender:Male
I've been using this type for years now and love it.
Never used anything else since.
Never had any real issues other than a leak when the sealing ring was too old.
Even bought the replacement ring and stopper kit.
I try to wash thoroughly after every use.
Last year I was in Target and they were on clearance so I bought 4 of the same.
Never used anything else since.
Never had any real issues other than a leak when the sealing ring was too old.
Even bought the replacement ring and stopper kit.
I try to wash thoroughly after every use.
Last year I was in Target and they were on clearance so I bought 4 of the same.
The only thing I wish they put more effort into was the middle part that snaps shut, it gets pretty nasty in there over time, at that point I just throw it way and use a newer mug.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Absolute best mug on the market today!
on December 18, 2023
Posted by: Rhonda D
from South Central Florida
Gender:Female
I love that it stays cold or hot for hours. It does not leak at all. I use it everyday...I'm handicapped and having a cold or hour drink for hours is very convenient. I will be ordering another one for a friend.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
We seek these out!
on December 11, 2023
Posted by: Cherwe
from Usa
Gender:Female
We have several of these that we have collected over the years and every one works as well now as it did when we purchased. Easy to clean keeps hot drinks hot/warm overnight and cold drinks cold/chilled all day. There is no funny taste. The rubber grip is perfect for keeping in your hand. They never leak so I have no issue with tossing it in a bag.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Replacement lid
on December 2, 2023
Posted by: Rock587
from Catlin, IL
Gender:Male
I have 2 of these and really like them. I lost one of the snap seal lids and cannot find a replacement anywhere. How do I get one?
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care, Ignite, December 4, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Byron 2.0 mug. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We regret to inform you that we don't have replacement parts available. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Love this travel mug
on November 30, 2023
Posted by: dstillings
It keeps it cold, and I love the fact that it is spill proof just if you remember to close the lid.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best Coffee Cup Ever 😍
on November 28, 2023
Posted by: Evelyn M
I love how my coffee cup does not leak untill I had to replace the rubber gasket now it seams to leak all the time. I may just have to go buy more cups for my Husband and I. 😮
Written by a customer while visiting gocontigo.com
Customer Rating
5
Best Travel bottle for Iced tea!!!
on November 4, 2023
Posted by: dcbraymer
from Arkansas
Gender:Female
Love the safety of this product. Does not leak. I have several sizes and colors. Love them all!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
2
Leak like crazy!
on October 29, 2023
Posted by: Shonig
from Lewiston, Idaho
Gender:Female
Because the lid screw on the outside, fluid is able to pool up and leak everywhere. I love Contigo but this is a poor design!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, October 30, 2023
We appreciate your review of our Contigo product. We apologize that your Byron 2.0 Stainless Steel Travel mug is leaking. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com