Customer reviews from bestbuy-ca
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
3.9 out of 5
3.9
(45 Reviews)
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
25
4 Stars
5
3 Stars
7
2 Stars
2
1 Star
6
73%of customers recommend this product. 
(
33 out of 45
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3 out of 5
3
Need newer TV to experience best sound
on December 7, 2021
Posted by: Mislead
from Ontario
Make sure your TV has a HDMI arc or HDMI Earc connection. If not the Dolby atmos and Alexia features won’t work. This diminishes the sound quality of this product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Not impressed had to return it.
on November 25, 2021
Posted by: Silver
from HAMILTON
I was really hoping to like this Sonos beam Gen 2. I also purchased two rear speakers, the Sonos one pair. I really did not like the sound it was not very robust. I also had issues calibrating it properly because I did not have an iPhone. If you have an Android phone you will not be able to use the true play feature. I also havw a Nvidia Shield Pro that had issues with the beam as well. Ultimately I returned it and got something different that I'm very happy with.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Great excellent quality and sound
on October 28, 2021
Posted by: Zeus6872
from N.D.Ile Perrot
Amazing sound bar.Excellent quality easy to use app, and set-up, and very good base sound for a small sound bar.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Très belle sonorité
on October 19, 2021
Posted by: Michel
from St-prosper de Champlain
Belle sonorité et manque juste le caisson de grave prévu pour plus tard
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Gen 2 is great
on October 9, 2021
Posted by: frank
from REPENTIGNY
I was just bought one gen 1 at costco, then gen 2 comes out. after compare face to face, i decide to return gen 1. here is the main difference. 1) dolby atoms sample give more space feel that u can figure out right away. specially the side speaker seems louder than then gen 1. 2) the sound are more claire and more rich. i think this is because the hdmi earc gives more bandwidth and more channel. not like the sound from gen1 mixed togheter and simulate them are seperated. 3) the untold NFC function when u connect, this time u just need to hit by your phone and the setup is done.
cons: 1)the wifi connection not perfect , sometimes sound cut when u have too much traffic for your wifi, same as gen1. 2)the bass are better but u need a sub to have 20hz to 50hz. try to put EQ to +3or +4 bass to make the bass in movie louder and that helps a lot.
expect:at 1000 range the bose 300+sub is a good competitor, which means beam need a small sub to feet it, not the big one at 1000 range. a full system at 1000 range with dolby atoms and wifi. sonos can u hear me !
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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