Customer reviews from bestbuy-ca
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
3.9
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
25
4 Stars
5
3 Stars
7
2 Stars
2
1 Star
6
73%of customers recommend this product.
(
33 out of
45)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Great Product for Small Spaces
on October 17, 2026
Posted by: Joel
from Toronto
This product is exactly what I wanted! I was debating getting one with a sub, but decided to try this one out since my apartment is pretty small. I'm glad to find out that I don't need a sub at all! The quality of sound for movies and music is great and fills my space well. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Samsun OLED 55" , Apple TV and Sonos
on August 15, 2026
Posted by: John A
from BURLINGTON
I purchased from best Buy Burlington a Samsung 55" OLED, an Apple TV, and 2 Sonos speakers the Beam and the Roam 2.
I'm a bit technical but I wanted the Geek squad for the delivery and installation. Curtis arrived with the TV and the various components. He did an outstanding job of setting up all the equipment. He worked with me so that I was comfortable with the remotes. I was replacing an older Samsung 55" and a Bose Bluetooth speaker and the transformation is excellent. The SONOS has a wonderful sound and using Wi-Fi for your sound is so much better than Bluetooth.
Great job Curtis and Best Buy.
I'm a bit technical but I wanted the Geek squad for the delivery and installation. Curtis arrived with the TV and the various components. He did an outstanding job of setting up all the equipment. He worked with me so that I was comfortable with the remotes. I was replacing an older Samsung 55" and a Bose Bluetooth speaker and the transformation is excellent. The SONOS has a wonderful sound and using Wi-Fi for your sound is so much better than Bluetooth.
Great job Curtis and Best Buy.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
No proper setting up instructions
on August 7, 2026
Posted by: Toni
from Caledon
there is no detailed setting up instruction in the box, we have been struggling to set it up but no luck.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
SONOS Beam Gen 2
on August 4, 2026
Posted by: CanadaRob306
from Saskatchewan
It's pretty early in its life here, but so far so good. I picked Sonos via a ChatGPT recommendation based on my needs for better voice quality than a tv could provide. I am hard of hearing and some voices are difficult to understand, especially when there is music overlayed in the program I'm viewing. Over time I'll really figure out if it's a good product for that. otherwise, I have bought and used Sonos when setting up a TV/audio application at an organization I volunteered with. It's simple to set up and manage.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Very pleased
on June 18, 2026
Posted by: MichaelH
from Collingwood, Ontario
Really happy with its compact size, the sound is fantastic. The bass is excellent. I have not been able to compare it with less expensive alternatives, but after already ready having one Sonos product and reading the reviews, I decided to go with what I expected would be good and was not disappointed.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Good not worth price
on April 5, 2026
Posted by: Bubba
from Montreal
Not what I expected, thought sound would be better, may return soon.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good sound.
on April 1, 2026
Posted by: KWT
from Scarborough
I am surprised that such a size can produce so good sound.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good for bedroom or small living room
on April 1, 2026
Posted by: DaveMC
from Ottawa
I got this for my new 55" OLED Sony TV in the bedroom. It's definitely major upgrade to the TV speakers. The dialogue coming from the SONOS is very good, which this is really the main reason for getting it. However don't expect to be wowed for sound effects/music. It does an adequate job, but for me the sound for that is just 'OK'. However, it could very well be I've been spoiled by my 7.2 sound system in the family room. It's my first soundbar, so don't a refence unit to compare it with. It's a breeze to connect to the TV via the eARC port and works flawlessly. The unit I originally purchased was defective (buzzing sound from left-side speaker), but had no problems with a replacement.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca