Customer reviews from bestbuy-ca
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
3.9 out of 5
3.9
(45 Reviews)
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
25
4 Stars
5
3 Stars
7
2 Stars
2
1 Star
6
73%of customers recommend this product. 
(
33 out of 45
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
1 out of 5
1
Terrible
on December 27, 2024
Posted by: Steve
from Canada
Broke just outside warranty exactly 1 day and I was not using it. Don't waste your time, scam.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Sonos please do better
on November 4, 2024
Posted by: Mike
from Mississauga
I love the sound and voice clarity but there are a few downfalls. Firstly, while using a Samsung tv I lost the ability to see the volume number on the screen. Only an up and down arrow while plugged in to the eArc HDMI. Samsung says that it's a known software issue with Sonos. Secondly, since I have a Samsung phone I can't use Trueplay to tune the speaker. I had to use a friend's phone to tune it. Thirdly, since my tv is from 2021 if I have something like a blue ray player or video game plugged in to another HDMI port the Sonos speaker won't be recognized. Luckily there's a work around. You can buy a small adapter for the HDMI cable called a 4K HDMI CEC Less Adapter. By adding this you will eliminate the interference between the cables and you will be able to use all devices as they should. I was really hoping for better since I really loved my other Sonos speaker but here is where I am. Still sounds pretty awesome. I've been able to watch and listen to voice clearly without having to add subtitles for the whispers.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
sonos beam with my Sony TV, phone hookup
on June 22, 2024
Posted by: LA Mac
from calgary
I live in a condo so can't blast out the neighbours but this soundboard works and sounds great! Glad I got it. Always wanted sonos and once app is connected it works great
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Excellent son
on May 28, 2024
Posted by: carlos
from sherbrooke
La qualité sonore est remarquable pour la dimension. J'ai trouvé pénible l'installation et c'est ma deuxième que je configure et les 2 fois ça n'a pas été facile. Ma première expérience j'avais du contacté sonos pour réussir à la faire fonctionner. Je suis la personne que l'on appelle pour faire des installations d'habitude alors j'imagine une personne pas habituée.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Expensive brick
on May 5, 2024
Posted by: No
from Ottawa
Worked fine until I committed the cardinal sin of updating my wifi password. Now it will not connect, will not reset. Very expensive and large paperweight. Do not buy Sonos.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Very good 👍
on December 2, 2023
Posted by: Sonos
from Canada
Very good clarity and feel the difference between regular sound bars in the market. Works great!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Awesome sound
on November 10, 2023
Posted by: Jesse
from Brockville
The speaker works great. It was super easy to install and set up and the sound is amazing. I paired it with the Sonos subwoofer and two other speakers in the back of my living room, and the sound is incredible.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Pas le meilleur rapport qualité/prix
on June 22, 2023
Posted by: Bass
from Quebec
Avantages: beau; Facile d’utilisation; se connecte facilement avec un câble hdmi; fonctionne avec la télécommande de votre tv; utilisable avec wifi et contrôle des paramètres et volume via votre téléphone mobile avec l’application sonos donc fonctionne de n’importe quelle pièce de votre maison; fonctionne également avec Bluetooth
Inconvénients : produit pas testé en magasin; qualité de son faible et pas suffisamment de bass. Si vous souhaitez un appareil avec un son de qualité (comme au cinéma) pour vos films et musique, vous risquez d’être déçus; il faut télécharger l’application sur votre tv pour que vous puissiez utiliser la télécommande tv; pas le meilleur appareil pour rapport qualité-prix (trop cher pour la qualité du son).
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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