Customer reviews from bestbuy-ca
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
3.9
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
25
4 Stars
5
3 Stars
7
2 Stars
2
1 Star
6
73%of customers recommend this product.
(
33 out of
45)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Great speaker!
on March 27, 2026
Posted by: Manish
from Mississauga
Good, reliable, nice app and pretty seamless inegration. Google Assistant linkage is a bit hit and miss, but overall, very quick to connect and sound quality is amazing!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Sonos Speaker
on February 20, 2026
Posted by: Ev
from Wyoming
Just purchased thus speaker..only used for 1 week...still understanding how it works....so far so good
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
No remote
on January 6, 2026
Posted by: Martial
from Laval, QC
At this price, should have include a remote control, because the app is complex to configure and way too intrusive. Also not useful to use the control directly on the device.
Sound is quality is correct, nothing exceptional.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Sonos Beam2
on January 3, 2026
Posted by: Gregory M
from SARNIA
Great little unit especially when combined with the sub mini. A little pricy but amazing quality. Couldnt be happier with my purchase. However; Best Buy service (Sarnia) isnt that attentative. It took 3 attempts before i actually received helped and when i did, i pretty much already knew what i wanted. Its hard to compare when 80% of the units arent hooked up but it is what it is.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Defective
on January 2, 2026
Posted by: Ateeb Hamid Khan
from Calgary
The unit I got was defective unfortunately so I had to return it the next day.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great sound
on January 2, 2026
Posted by: Jimmyp
from Oakville
Works well. Great sound and still sounds good when placed BEHIND the tv.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Excellent produit
on December 30, 2025
Posted by: Jobo
from QC
Achat effectué pour mes parents ou la surdité à gagné du terrain en raison de l'age.
Installation et configuration c'est déroulé relativement facilement avec les instructions fournis. (Premier coup). Fonctionne a chaque ouverture du televiseur, sans autre manipulation.
Installé dans une piece 14x13 pieds, avec ouverture pour la cuisine.
Fournis un son riche et claire que ce soit dans la salle de séjour ou alors que l'on se retrouvent plus dans la cuisine / salle a manger , plus loins.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
It’s a great product
on December 23, 2025
Posted by: Sonos sound bar
from Alberta
We had a fantastic experience!! The young man in the theatre section was a great help!! He explained and listened to what we wanted, showed us a variety of options. We left very happy with our purchase
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca