Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
9
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
0
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Amber Yellow
Posted by: DLS3854
Expertise:Intermediate
Verified Purchase:Yes
I like the phone ok. I was going to return it for little bit bigger phone but getting use to the small keyboard. 24 is the baby. 24+ and ultra are too big. My 23 was just right size. Also phone seems slow.
Setting it up was hard and took time with apps and passwords.
Setting it up was hard and took time with apps and passwords.
I would recommend this to a friend!
Performance
4
Written by a customer while visiting Samsung US
Posted by: Victoria S
Verified Purchase:Yes
Although the phone meets the quality that i expect from Samsung...the phone is much smaller than I am use to.
I would recommend this to a friend!
Features
5
Performance
5
Response from Samsung USBy R&R Team, July 1, 2024
Thank you for providing us with your feedback, Victoria. It's always great to hear from you as we strive to improve our products and services. We appreciate you letting us know your feedback regarding your S24. The S24s screen is 6.2” Dynamic AMOLED 2 but the S24 Ultra boasts a 6.8” Dynamic AMOLED 2X. If you have any further comments, questions, or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Vahram Stepanyan
Verified Purchase:Yes
The phone has a good performance, but the battery is not what was advertised, it does not last a day.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, June 17, 2024
Hello Vahram,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 has an intelligent, all-day battery that gives you more game time and watch time to watch videos up for to 29 hours or listen to music up to 78 hours. If you are experiencing less than expected operational times when it comes to your battery life, please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have the opportunity available. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24/buy/galaxy-s24-256gb-unlocked-sm-s921uzyexaa/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 has an intelligent, all-day battery that gives you more game time and watch time to watch videos up for to 29 hours or listen to music up to 78 hours. If you are experiencing less than expected operational times when it comes to your battery life, please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have the opportunity available. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24/buy/galaxy-s24-256gb-unlocked-sm-s921uzyexaa/
Written by a customer while visiting Samsung US
Posted by: Madmas
from Mississippi
Expertise:Expert
Verified Purchase:Yes
I love it. Small, functional and lightweight. Great features. Shipped and delivered in timely manner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great job
on June 8, 2024
Posted by: MEDFRY12
from OKC
Expertise:Expert
The best thing I've ever seen is a little bit of cold
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on May 3, 2024
Posted by: RasheedJnr
High quality and standards finishing in Samsung are unlimited and value for money, but Samsung need to bring down the replacement parts prices down, why replacement parts are so much costly buy newly phone , dear Samsung please do something about this issues of replacement parts too expensive
Written by a customer while visiting Samsung US
Customer Rating
5
Live the look
on February 28, 2024
Posted by: Padron828
Love it, the color and howt easy-to-use love also the with and shape
Written by a customer while visiting Samsung US
Customer Rating
4
Bra mobil
on February 14, 2024
Posted by: Samsung2024
from Sweden
Expertise:Intermediate
Ja vill köpa den snarast haft svårt att bestämma vilken typ av modell ja vill ha.
Det är fina färger och bra märke.
Längtar tills jag får hämta ut den.
Det är fina färger och bra märke.
Längtar tills jag får hämta ut den.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US