Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3 out of 5
4.3
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
9
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
0
90%of customers recommend this product. 
(
9 out of 10
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Amber Yellow
Customer Rating
5 out of 5
5
Great phone!
on February 26, 2025
Posted by: Priscilla c
from Texas
Verified Purchase:Yes
Great update! I love the responsiveness of the screen. Camera is amazing. Perfect phone, perfect size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on February 5, 2025
Posted by: Valera
from Chicago
Expertise:Expert
Verified Purchase:Yes
Great phone! Really nice color, high quality materials, perfect screen size and amazing performance any day to day tasks! Absolutely satisficed with the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2025
Hi Valera, thank you for your feedback on your Samsung Galaxy S24. We couldn't be happier to hear how pleased you are withthe appearance, materials, size, and performance of your new phone. We hope you have also found the opportunity to explore the new Galaxy AI features available on your device. We have provided a link to the full device manual to assist you in this discovery at your convenience. We have also shared a link to the Samsung Support Team if any questions ever come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
If you are considering it, just buy it
on February 5, 2025
Posted by: Sungsoo K
Verified Purchase:Yes
weight is light but the product is sturdy. performance is always good
Response from Samsung USBy R&R Team, February 7, 2025
Hi Sungsoo K, we appreciate your feedback on your Samsung Galaxy S24. We love hearing that you are so pleased with the feel and performance of your new device. We hope you have had an opportunity to explore additional features such as Galaxy AI and how they can be integrated in to your daily usage. We have shared resources to assist you in this discovery, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very durable!
on January 9, 2025
Posted by: Baroness Orzy
I've had this phone for coming up on a year now and really like it. My main resone for writing this review is that the other day I placed my phone on top of my car and forgot about it till I was driving down the road. When I realized my mistake and turned back to retrieve it, just in time to see a big pickup truck drive right over it. (My phone did have a screen protector and case on it they weren't anything really fancy though) I was pleasantly surprised to see that the phone didn't sustain any damage. Front or back.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and excellent trade in on my Galaxy S9
on November 14, 2024
Posted by: Happy in Ohio
Expertise:Expert
Verified Purchase:Yes
Thanks to an offer, I was able to replace my ailing S9 with a new S24. Setup and transfer went smoothly. Adapting to the new phone has had some challenges, but I am finally getting the settings the way I like.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 17, 2024
Posted by: Trixie728
Verified Purchase:Yes
I really like my new phone! It is a bit smaller than my old one and fits my hand well. I am a long time Samsung fan.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bring Back "Six-Appeal"
on August 31, 2024
Posted by: CreativelyDriven
from San Jose, CA
Expertise:Expert
Samsung has gone downhill since they released the S6 Edge (design on their part, at it's peak). Their so-called "six-appeal" was phenomenal, inside and out. I can't wait for them to add better colours to their phones (like the beautiful forest green they once had, that was only releasedin the UK), better cameras, the curved edges again, and better sound quality. Their phones sound like they have static in the background now (same for their Galaxy Buds -- recently tested the new ones out and was able to compare them to their last version -- louder does not mean better -- you need an all incapsulating sound quality, smooth), images are not as clear or of great quality anymore (I use to use my Samsung phones for photography and filming and can no longer do so -- trying to focus in on things or utilizing zoom without it being blurry or inconsistent with colours and lighting in a natural environment is more than frustrating), and the phone colours are so standard they borderline boring. Not to mention all of the devices crapping out after about two years (if you are lucky to hold on to them for that long). I used to joke that the only thing Samsung phones were missing were the weather features that HTC had for their home screens, because Samsung had everything else already -- revolutionary! However, that doesn't seem to be the case anymore. Tech just keeps getting lazier and lazier with higher prices and less features. It's truly disappointing. I used to work in tech and had the chance to try out various products from different companies and still think Samsung is above the rest. But as my favourite, I truly hope for more. I hold them to a higher caliber.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 31, 2024
Hey! Thank you for sharing your thoughtful feedback on the Galaxy S24. Galaxy S24+ comes with QHD+, the highest screen resolution of a Galaxy smartphone. It’s clear that you have a deep appreciation for Samsung’s earlier innovations, particularly with the S6 Edge and we appreciate you as a valued customer. Your insights into areas like color variety, camera quality, and sound experience are valuable, and we understand the impact these elements have on your overall experience. We’re constantly working on enhancing our products and services to meet our customers’ expectations. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice but some less feautes than prevoous generatio
on August 11, 2024
Posted by: Stef
Verified Purchase:Yes
Dual sim card has less features than previous version. I'm also missing the possibility to add two physical SIMs.
Battery doesn't seem lasting ling enough
Response from Samsung USBy R&R Team, August 12, 2024
We appreciate you for taking the time to reach out to us, Stef. Your insights are greatly appreciated as we continue to strive for improvements to our products and services. We noticed you were reaching out to let us know about your Galaxy S24. The S24 offers more screen, battery, and processing power. It also comes with QHD+, the highest screen resolution on a Galaxy smartphone. If you are still experiencing shorter battery life, check out the following link for options to help optimize your battery life. If you require any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
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