Customer reviews from jbl.com
Flip 7 - Portable Waterproof and Drop-Proof Speaker, Bold JBL Pro Sound with AI Sound Boost (Teal)
Average customer rating
4.2
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
141
4 Stars
13
3 Stars
11
2 Stars
13
1 Star
21
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for Flip 7 - Portable Waterproof and Drop-Proof Speaker, Bold JBL Pro Sound with AI Sound Boost (Teal)
Customer Rating
1
Don’t waste your money personalizing
on July 28, 2026
Posted by: Stu24
from Clev ohio
I've had it two weeks And it looks like trash … Really disappointed
Response from jbl.comBy Customer Support, July 28, 2026
Thanks for sharing your feedback with us. We appreciate your input and will make sure to pass it along to our team.
Written by a customer while visiting jbl.com
Customer Rating
1
NOT WATERPROOF
on July 28, 2026
Posted by: Jayd11343
Used it by the pool once and it broke, supposed to be fully waterproof and I didn’t even get it in the water all that much, maybe a splash or 2. Total crap do not buy.
Response from jbl.comBy Customer Support, July 28, 2026
We appreciate your feedback. Our JBL Flip 7 is built to meet strict waterproof ratings, making it a reliable choice for outdoor and water-adjacent use. We stand behind our engineering and the durability of our hardware. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on July 26, 2026
Posted by: Katebby8
from Stuart
I bought this about a month ago! It has been amazing!! Battery last forever and sounds great. Plus being able to personalize it to my unique standards.
Written by a customer while visiting jbl.com
Customer Rating
5
Birthday gift
on July 25, 2026
Posted by: Kynical
My wife loves her speaker, she has it at work
Im glad she loves her speaker
Im glad she loves her speaker
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome purchase
on July 24, 2026
Posted by: Happy Girl 2
I bought the his as a gift for our teen’s birthday. We are so glad we did. JBL provides durability for outdoor use with clean, clear sound and substantial volume. We customized the speaker for our son and it turned out exactly as expected!
Written by a customer while visiting jbl.com
Customer Rating
2
Horrible battery life
on July 22, 2026
Posted by: kaywe
from Walker, LA
Product sounds great but the battery is the worst. I have had dollar store speakers last for days. This battery can be fully charged and only last a few hours before dying. Do not recommend.
Response from jbl.comBy Customer Support, July 22, 2026
Thank you for your feedback with our JBL Flip 7. It has a published up-to playtime of up to 16 hours which is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Battery playtime also decreases as the battery ages and all batteries, over time, will slowly wear down. Please charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published spec, please contact us directly here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
3
Not water proof
on July 19, 2026
Posted by: El bean
from Colorado
I don’t appreciate that it is marketed as water proof when it is not water proof. My feedback is to market it as water resistant to stop deceptive advertising.
Response from jbl.comBy Customer Support, July 20, 2026
Thanks for your feedback. Our JBL Flip 7 is rated IP68, which means it is both dustproof and waterproof and can be submerged in up to 1.5 meters of fresh water for up to 30 minutes. Any exposure beyond these limits is not recommended and may affect the speaker's performance or protection.
Written by a customer while visiting jbl.com
Customer Rating
5
Beautiful
on July 17, 2026
Posted by: Morsemank
Absolutely love my speaker. Design came out beautifully! I will definitely order another one in the future.
Written by a customer while visiting jbl.com