Customer reviews from jbl.com
Flip 7 - Portable Waterproof and Drop-Proof Speaker, Bold JBL Pro Sound with AI Sound Boost (Teal)
Average customer rating
4.2
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
141
4 Stars
13
3 Stars
11
2 Stars
13
1 Star
21
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for Flip 7 - Portable Waterproof and Drop-Proof Speaker, Bold JBL Pro Sound with AI Sound Boost (Teal)
Customer Rating
1
on September 27, 2026
Posted by: Audrey_Glick
from Waco TX
I bought this about two weeks ago, and when I first got it the reduce volume button did not work, it would turn it down and without touching it it immediately would turn back up to the volume it was at. And when I have it connected to my tv or phone sometimes it would randomly stop playing like cut in and out. I’m not sure what’s wrong with it, this is my second JBL Flip 7 and my first one I didn’t have issues with. This one I have had issues here and there with it, and would like to get it fixed if I can.
Response from jbl.comBy Customer Support, September 28, 2026
Thank you for bringing this to our attention. We'd like to work with you directly to address and assist with the issues you're having with your JBL Flip 7. Please contact our Customer Support team for further assistance at support.jbl.com
Written by a customer while visiting jbl.com
Customer Rating
3
I love the speaker but battery is bad
on September 19, 2026
Posted by: Kk727
I really enjoy the speaker and how you can s
Personalize it. But the battery life is horrible and I don’t know if it’s just mine but sheesh. I mean I can’t even take 2 showers and it dies
Personalize it. But the battery life is horrible and I don’t know if it’s just mine but sheesh. I mean I can’t even take 2 showers and it dies
Written by a customer while visiting jbl.com
Customer Rating
3
Not exactly what I ordered
on September 17, 2026
Posted by: Es G
I bought a customized speaker for my son. The quality of the product is great I really like JBL products. The only issue with it is the color. I customize the speaker and the design was exactly what I order but the colors are not even close to the ones I have chosen.
Response from jbl.comBy Customer Support, September 17, 2026
Thanks for bringing this to our attention. We’d like to work with you directly to help resolve this issue with your unit. Please reach out to our customer support team here for further assistance: https://support.jbl.com/
Written by a customer while visiting jbl.com
Customer Rating
1
Poor battery life
on September 5, 2026
Posted by: Denny25
The personalization was a perfect surprise for my husband. This speaker is not what I was expecting from JBL at all. The max battery life in this speaker is 2hours max. Even though it says 12-14 hours that is certainly not the case. Basically a cool looking paperweight at this point. Do better JBL.
Not worth the price
Response from jbl.comBy Customer Support, September 5, 2026
Thank you for bringing this to our attention. We'd like to work with you directly to address your issue with your JBL Flip 7, please contact us directly at https://support.jbl.com/
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound
on September 2, 2026
Posted by: Bearjr
from Maine
It has really great sound, good bass. Only downside is the battery life. But, I can understand with using the volume loud it would have a tendency of dying a little bit quicker. Overall, I really like the color, and size and sound. Would purchase again!
Written by a customer while visiting jbl.com
Customer Rating
1
Doesn't work?
on September 2, 2026
Posted by: ol226
Bought this a few months ago and is super cute but doesn't work at all. Doesn't charge or turn on, so I'm a bit confused since I own other JBL speakers that work perfectly fine. Not sure what's going on...
Response from jbl.comBy Customer Support, September 2, 2026
We’d like to work with you directly to help resolve this issue with your unit. Please reach out to our customer support team here for further assistance: https://support.jbl.com/
Written by a customer while visiting jbl.com
Customer Rating
5
Excited music
on August 31, 2026
Posted by: Melchior Ndihokubwayo
from Kigali
This customer did not provide a text review.
Written by a customer while visiting jbl.com
Customer Rating
2
Negative battery life
on August 24, 2026
Posted by: Poisonivy
from Ocho Rios Jamaica
I purchased the personalized speaker. The picture & wording came out very nice. The sound is loud enough. Not too heavy not too light. But the battery life is terrible...I get about 1.5 hours of usage.
Response from jbl.comBy Customer Support, August 26, 2026
Thanks for bringing this to our attention. We’d like to work with you directly to help resolve this issue with your unit. Please reach out to our customer support team here for further assistance: https://support.jbl.com/
Written by a customer while visiting jbl.com