Customer reviews from jbl.com
Flip 7 - Portable Waterproof and Drop-Proof Speaker, Bold JBL Pro Sound with AI Sound Boost (Teal)
Average customer rating
4.2
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
141
4 Stars
13
3 Stars
11
2 Stars
13
1 Star
21
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for Flip 7 - Portable Waterproof and Drop-Proof Speaker, Bold JBL Pro Sound with AI Sound Boost (Teal)
Customer Rating
5
Perfect size and great sound quality
on August 21, 2026
Posted by: TLV127
from New Jersey
I bought this as a surprise gift for my husband who lost his last JBL speaker. He absolutely loved it and the camo color! He charged it right away and has been using it since. As always JBL never disappoints!
Written by a customer while visiting jbl.com
Customer Rating
5
Grandson loves it
on August 20, 2026
Posted by: Hatboro Grandmom
from PA
Birthday request for my 19-year-old grandson. He loves it. Even though he knew I was getting it for him, he was thrilled with it. The sound around our pool was amazing. I was worried the neighbors would complain about it.
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointed
on August 11, 2026
Posted by: Aleysha
from Columbus Ohio
honestly feel completely ripped off with this purchase. The battery barely lasts 6–8 hours, and I paid extra for the custom color, which has already started peeling off after only two days and is now showing white underneath.
This is extremely disappointing. If I had known that the customized color would start coming off this quickly, I absolutely would not have paid extra for it. The whole point of paying for customization is to get something that actually lasts, not something that starts looking damaged after two days.
As for the battery, I’m not even sure if this is normal battery life or if my speaker is defective. I don’t play it at an especially high volume, so I really don’t understand how the battery can drain this quickly.
For what I paid, I genuinely expected much better quality. At this point, I feel very disappointed and honestly misled by the purchase.
Response from jbl.comBy Customer Support, August 14, 2026
We appreciate your feedback on our JBL Flip 7. It has a published playtime of up to 16 hours which is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. With regards to the customized color, please contact our customer support for further assistance. https://support.jbl.com/
Written by a customer while visiting jbl.com
Customer Rating
5
Great audio
on August 10, 2026
Posted by: Al114
Best hand held speaker there is. Love it. Battery lasts a long time.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on August 2, 2026
Posted by: Bobn
Sound is great and easy to connect. Fun with the custom skin I created.
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on August 2, 2026
Posted by: LanesLemonade
from Wrightwood,Ca
Perfect size and sound for my vendors booth so perfect I bought 2
Written by a customer while visiting jbl.com
Customer Rating
5
Such a beautiful speaker!
on July 31, 2026
Posted by: Tay08
It is such a beautiful speaker! Not only does it sound amazing but the customization looks absolutely fantastic!
Written by a customer while visiting jbl.com
Customer Rating
4
decent, Im happy with it
on July 30, 2026
Posted by: Copper_Maus
from Pittsburgh
Decent battery life, clarity is mid but makes up for it is base. Durability is reasonable, but not invincible. same size as a 18oz can, so it fits in my hiking bags just fine. survived the rain just fine too, haven't submerged it yet
Written by a customer while visiting jbl.com