Customer Reviews for Amber Sporting Goods - SKIL PWR CORE 40 40V 2.5Ah Lithium Battery, Compatible with All SKIL 40V Tools - BY8705-00
Customer Rating
3
Battery leaks black fluid
on July 8, 2023
Posted by: mcgoumi45
from New kensington, Pennsylvania
Gender:Male
I love the mower and not having to use gas! However, like some of the other reviews, after about 5 charges or so, my skil mower battery is leaking black fluid while on the charger and throughout the mower. The battery continues to charge (four green bars). But I'm now only getting about 45 minutes with one bar left. I used to be able to cut my entire lawn with 1 full charge but it now takes charging the battery a second and sometimes a third time. Appears to be leaking from the end pin holes. I also did not operate under "extreme temperature" conditions. I agree with the other reviews and this does not seem normal. Do I need to stop using the battery as well?
I would recommend this to a friend!
Response from skil.comBy SKIL Customer Service, Customer Service, July 9, 2023
Hello,
Thank you for providing feedback on your battery and mower. We would like to get in touch to further assist with this experience if you can please contact us at our Customer Support line at 1-877-754-5999. We are here to help!
This is a follow-up review. After only 5 charges and while using my Skil 20" Lawn Mower the battery is leaking a black fluid. The battery still charges fully (four green bars) and operates for approx. 45 minutes with one bar left - but seems to leak the black fluid when hot. It first leaked from the end pin holes during charging and then at the base end seam when the mower was operating. Manual notes "under extreme usage or temperature conditions, battery leakage may occur". Did not operate under "extreme temperature" conditions. This does not seem normal. Do I need to stop using the battery? Very disappointed.
No, I would not recommend this to a friend.
Response from skil.comBy SKIL, Customer Service, July 5, 2023
Hi there, WalterK! We're sorry to hear about your leaking SKIL 2.5AH 40V battery (BY8705-00). The black substance is the temperature insulation to keep the cells cooled during use. This liquid is not battery acid or harmful to you. However, we do recommend not using the battery and instead calling SKIL at: 1-877-754-5999 or by sending us a direct message on Facebook, Instagram, or Twitter for warranty assistance on your battery. Thank you for your review!
I Have Had My Core-40 Equipment For About 18 Months And I Have Had My First Battery Failure. I Just Use The Equipment For My Home Yard Maintenance, So They Are Not Over Worked. Disappointed That a Battery Failed On Me.
I would recommend this to a friend!
Response from skil.comBy SKIL, Customer Service, July 5, 2023
Hi there, Bucky 2! We're sorry to hear about your SKIL 2.5AH 40V battery (BY8705-00) Please give us a call at your earliest opportunity and we'll look into this. You can reach us by calling SKIL at 1-877-754-5999 or by sending us a direct message on Facebook, Instagram, or Twitter. Thank you for your review!
This was the first time using this tool, and I was a little bit skeptical when I first turned it on because is sounded very quiet. I was relieved immediately after the first sweep of the lantana. Don’t let the quietness fool you. This tool cuts through the branches like a knife through butter. I can’t speak to the battery yet, because I only operated it for 40 minutes. When I put it back on the charger, it still showed the battery was close to 100%. The best feature is that it’s cordless, so I won’t be destroying any more extension cords like with my old one. This alone makes it worth it. I will be using it again tomorrow, and if anything changes, I will update the review. Definitely a great tool to add to the collection