Customer reviews from gocontigo.com
Contigo - Ashand 24 Oz Water Bottle - Sake
Average customer rating
3.9
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
93
4 Stars
11
3 Stars
13
2 Stars
16
1 Star
22
74%of customers recommend this product.
(
108 out of
146)
Customer Reviews for Contigo - Ashand 24 Oz Water Bottle - Sake
Customer Rating
1
Great water bottle for one minute!
on October 11, 2024
Posted by: jonned
Bottle looks good and worked great for one refill. After filling it the 2nd time the straw no longer works. Sucking on the mouthpiece will only draw air and a splash of water. I checked all the potential spots for air to enter the straw, the top connection is tight, no obvious gaps anywhere. The spout no longer flips up, so it appears the spring has failed, difficult to see. An expensive water bottle when it works only one time.
Response from gocontigo.comBy Contigo Consumer Care, October 14, 2024
Hello,
It sounds as though your Ashland 2.0, 24oz, Water Bottle with AUTOSPOUT® Lid has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
It sounds as though your Ashland 2.0, 24oz, Water Bottle with AUTOSPOUT® Lid has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Never have I seen a bottle push up and out liquid
on September 2, 2024
Posted by: TLewin
First Water Bottle bought in 25 years and this one was as miserable as it could have been.
I pushed the button that opened the straw and when the bar was pushed to open the mouth piece WATER CAME WATERFALLING ALL OVER THE PERSON’S DESK, FLOOR IN FRONT AND BACK AND MADE A DISASTER BIG TIME.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Straw material breaks easy
on August 19, 2024
Posted by: Jordang
from Minnesota
Gender:Female
I love the shape and size of these water bottles but the rubber piece that bends for the bottle to close broke on my original one within 3 months and I had it warrantied just for that one to break in the same amount of time. When this breaks all suction is lost and the straw is no longer usable.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, September 13, 2024
Hi, thank you for posting your review. We are sorry to hear that our Ashland 2.0, 24oz, Water Bottle with AUTOSPOUT® Lid is not as you expected. We're committed to making sure to turn your experience around to a rather delightful one. If you require our assistance, please contact us using our Contact Us form on our website and we will be happy to assist you.
Thank you!
Thank you!
Written by a customer while visiting gocontigo.com
Customer Rating
3
I used to like it
on August 5, 2024
Posted by: Grandmothera2
Love this but now all I seem to get is mostly air and very little water. So frustrating.
Response from gocontigo.comBy Contigo Consumer Care, September 19, 2024
Hello!
Thank you very much for your feedback on Ashland 2.0 AUTOSPOUT® Water Bottle, 24 oz! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page.
Thank you!
Contigo Consumer Care
Thank you very much for your feedback on Ashland 2.0 AUTOSPOUT® Water Bottle, 24 oz! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page.
Thank you!
Contigo Consumer Care
Written by a customer while visiting gocontigo.com
Customer Rating
1
Spilled water everywhere even closed
on April 30, 2024
Posted by: AGVG
Gender:Female
Contigo bottles are my to go favorite always since years back! Recently went to the beach and found that I forgot my kids contigo water bottle, obviously I choose an Ashland design because is looks big enough and same system as the ones I forgot, super easy for them and mess free. I’m so disappointed the mess free part is so Not there . Every single time the bottle lean to a side the stream of water comes out even when it’s close. Writing this from the car with a whole carpet full of water because the bottle en up at the floor and I wasn’t able to pick it up. It’s that normal?
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, May 6, 2024
We appreciate your review of our Contigo product. We apologize that your Ashland 2.0 water bottle is leaking. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Worst water bottle ever
on April 1, 2024
Posted by: alencar
from Kelowna, BC, Canada
Gender:Male
Less than one month and it’s broken. The problem happened in the connector between the place where you suck the water and the straw. No way to fix. Very delicate product. Every time that I open the suck place, it spills the liquid that still
In the straw out!
In the straw out!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, April 4, 2024
Hi! We appreciate your review of our Contigo product. We apologize to hear that the straw of your Ashland 2.0 bottle is broken. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Have a lovely day!
Have a lovely day!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Issues with drinking
on March 26, 2024
Posted by: Trex800
from Timmins, Ontario, Canada
Gender:Male
Love the bottle. But for some reason, after a few months, it started giving me some issues with drinking, can't suck the water up and it makes a vacuum leak noise. I noticed that some of the other reviews are having the same problem. Is there a replacement lid for that bottle, I have the 32 oz one.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
4
Content but needs few adjustments
on March 25, 2024
Posted by: Gghm
from Long Island NY
Gender:Female
Love it as a simple water bottle. It doesn't leak and keeps cold for hours. Bad thing is that after few washes spout gets nosy and it can backfill and spray you if you don't release the pressure, usually happens when shaking bottle to mix addins.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com