Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
5
Great product, absolute worst customer service ever!!!
on June 21, 2023
Posted by: Deep-Sleep
from New Windsor NY
Originally ordered the Cloud online and then cancelled and upgraded to the Adapt pro med-hybrid. We also got a smart base. It took forever for one order to get cancelled and updated. Further more, we never received our $300 special package(protector, sheets, pillows). With the money we spend on these products, a 3-5 day window for email correspondence is absolutely absurd.
My husband prefers a firmer mattress than I do, so being able to customize our mattress comfort was a positive thing. He loves his firm mattress as much as I love my medium. We both do a lot less tossing and turning due to the supportiveness of these mattress, so we are getting a better nights rest.
I was pleasantly surprised how soft this mattress turned out. I was advised to allow a few weeks fro my body to adjust but I am sleeping better than ever already.
My old Tempur Pedic started giving me back aches. I went from a soft to firm. I sleep and feel better. My old mattress gets used by the visiting grandchildren. They enjoy sleeping on the old Cloud mattress.
Not quite the tempurpedic experience I was hoping for
on June 15, 2023
Posted by: QueenBee
from Owings, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose the ProAdapt Medium Hybrid because I wanted the increased support on the edge and that is good, pretty much what I expected. I was hoping for more of the actual tempur experience in the rest of the bed but it's just not thick enough to provide that. As a result, I frequently get up in the morning with some minor pain in my shoulder and hip. I'm a side sleeper. The pain dissipates after I've been up for a while, so it's bearable. I might have purchased the next grade up in the mattress, but it was out of my price range, especially due to the fact that I bought the EASE Power Base at the same time.
This mattress (as well as the pillows) is quite comfortable and we both seem to be sleeping better since this purchase. This is our first experience with an adjustable bed frame and we like it very much. The product(s) also provides some relief for my bad back.