Customer reviews from tempurpedic.com
Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.5
(2,591 Reviews)
Rating breakdown 2,591 reviews
5 Stars
1,983
4 Stars
276
3 Stars
125
2 Stars
75
1 Star
132
88%of customers recommend this product.
(
2,287 out of
2,591)
Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Posted by: AI Sleeper
from Southern Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hoping that it is just a break in time period needed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Disappointed with the Mattress and Customer Service
on November 11, 2024
Posted by: In Pain
from West Harrison, NY
I purchased the Tempur-Pedic Model 10737150M mattress from Ashley Furniture in New Rochelle, NY, on June 8, 2024. I received the mattress in the first week of July but was traveling for the summer. Once I started using it, I gradually began experiencing severe back pain. By October, my back was so inflamed that I had to reach out to Ashley Furniture for assistance. To my surprise, I was informed that I had no warranty because I had bought the mattress as an "as-is" floor model. I explained that I didn't know they were selling defective products and that they should stand behind the items they sell, especially when it comes to something as expensive as a Tempur-Pedic mattress. They then told me to contact Tempur-Pedic directly if I believed the mattress was defective. However, despite multiple attempts to get in touch with Tempur-Pedic, I received no response. Now, I wake up in excruciating pain every morning, and I'm also experiencing significant discomfort in the middle of the night. I can only sleep on my back, and even then, the sleep I get is minimal. The mattress feels much too soft for a medium Tempur-Pedic, and I am in constant pain when sitting on it for any period of time. For context, I've had a Tempur-Pedic mattress for over 10 years without any issues, so I know how they should feel. This has been an absolutely horrible experience, and I feel like I've wasted my money. I will never purchase another Tempur-Pedic mattress again and strongly advise others to be cautious when considering a purchase. The pain and frustration I've experienced have made this an incredibly disappointing investment.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Delivery personal.
on November 9, 2024
Posted by: Ziggie
from Hyattsville, MD
Personnel were on time, very courteous and helpful.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Sooo comfortable
on November 9, 2024
Posted by: Happy sleeper
from Akron, OH
I absolutely love this bed. It's so comfortable. I went from a very hard bed that I returned to another company so I know there's a work in period but it's still comfortable for me. They came and set it up very quick. I got the Ease base with it and although that didn't work right away within the next week since I worked all week they came out and fixed it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happyback
from Massillon
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our second Tempur-Pedic mattress. We upgraded to the Adapt series , Well worth it. Best sleep ever immediately!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Exactly what we needed, physically and mentally :)
on November 4, 2024
Posted by: SoundSleeper
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This mattress has been nothing short of wonderful. I learned a long time ago that you truly do 'get what you pay for' and, in this case, I absolutely have no regrets in paying for, and getting, a premium mattress that has helped us so much. My hip and shoulder pain were GONE after only a few nights. The motion transfer or disruption is just nonexistent (which I find great value in), and overall we just sleep soundly! I waited for far too many years to make this crucial investment for my physical health but also my mental as I sleep soundly now and wake up feeling way better. If this is in your budget, I can confidently say that it is highly unlikely you'd be anything but happy with your purchase. I tried almost literally a dozen other mattresses, trying to get to this quality, but now I know I should've started with a TempurPedic.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
The quality is great!!!
on November 4, 2024
Posted by: Silencer
from Ashland City TN.
This mattress has been a blessing for me and my wife. We both get a great nights sleep. I can sleep on my back now
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Not as soft as expected
on November 3, 2024
Posted by: Me
from Georgia
Is taking me a while to "break in" the mattress. I feel sad because after almost three months my mattress still doesn't feel soft and confortable. On the other hand, I was sick on bed for a week, and I never experienced back pain as I have before with other mattresses after being on bed for that long. Me está costando acostumbrarme al colchón. Me da pena porque después de casi tres meses, mi colchón todavía no se siente suave y cómodo. Por otro lado, estuve enferma en cama por una semana y nunca experimenté dolor de espalda como en otras ocasiones con otros colchones después de estar en cama tanto tiempo.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com