Customer reviews from tempurpedic.com
Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.5 out of 5
4.5
(2,591 Reviews)
Open Ratings Snapshot
Rating breakdown 2,591 reviews
5 Stars
1,983
4 Stars
276
3 Stars
125
2 Stars
75
1 Star
132
88%of customers recommend this product. 
(
2,287 out of 2,591
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
5 out of 5
5
Great bed
on July 14, 2023
Posted by: Big Mike
from Carlisle pa
Well I am 59 years old, 6 1 and 280. Let me say I only had this bed for a few weeks, This is the best of the best, so far. When I fall a sleep it is a very deep sleep. GREAT BED
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
See explanation below
on July 14, 2023
Posted by: Denny
from Goodyear, AZ
Does not relieve pressure points or give you a good sleep experience. I started complaining to Living Spaces where we bought it after a couple of months and was told it takes awhile to adapt and give it 3 months, then 6 months then sorry you'll have to take it up with Temperpedic Warranty Department. They told me how sorry to hear of my bad experience and to take a bunch of pictures and send in but if mattress didn't have 3/4 inch depression they would not replace it. Wear is uneven not that severe of depression but uneven wear all over mattress which leads me to believe support is not good. When we bought mattress I was lead to believe body heat made foam conform to body and then spring back. This is after less than 2 years and me being 165 pounds and my husband 195 pounds! We went and bought a Temperpedic pillow topper hoping that might help and it just shows big depression on both sides where we sleep. We took it off to get pictures of mattress and found the foam on the topper is cracked in several spots. No wonder we're not getting good support. I wonder if the inside of mattress shows the same deterioration! I wake up after a couple of hours with hip hurting and my shoulder had become extremely painful. I went to Orthopedic doctor and X-ray shows tendinitis in rotator cuff likely causing pain. Not doing any sports, lifting or consistent motion to cause this. My back pain is worse also. I wouldn't call that a real great nights sleep!!! .
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Comfortable
on July 14, 2023
Posted by: No one
from Monroe nc
Not happy with customer service. The mattress is still one inch higher then husbandd
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best mattress I have ever had
on July 13, 2023
Posted by: Happy Customer
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] It just so comfortable I really don't know what to compare it to. I'm a side sleeper and it perfectly supports my spine in the right places. Can be a bit warm, but I sleep with a fan on, so nbd.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
The firm is TOO FIRM
on July 13, 2023
Posted by: Susan
from Benson NC
I purchased the Firm after laying on it at a Rooms to Go Location. When I got it home it is like sleeping on a rock. I am returning it and getting a medium. ( my hubby has the medium and it lays well ).
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Soft and supportive
on July 13, 2023
Posted by: Snoozing in comfort
from Albany, ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] This mattress is great because it is soft and plush, but also supportive.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Not for us, but still an excellent experience
on July 12, 2023
Posted by: Just another couple
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased the ProAdapt Soft and tried it for more than the recommended 30 day break-in period. The bed is very well made and you can tell it is quality the first time you lay down. We went with the soft option but it wasn't as soft as we were expecting. Our expectation is that it would be similar to a pillow top but form more to your body which wasn't the case. We opted for the return/refund which was a painless transaction. Customer service was great from beginning to end! Even though this didn't work out for my wife and I it doesn't take anything away from this great company and product. I can see now why so many people give 5 star reviews. Thank you for the great experience.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Comfy mattress
on July 11, 2023
Posted by: Colleen
from Hartford CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] More in the firm side but so comfortable. I am sleeping so much better now and I don't wake up with back pain like I did with my old mattress.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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