Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
3
Not sure of my choice of a mattress
on September 3, 2023
Posted by: Confused
from Campbell, California
I had a 22 year old Tempur pedic mattress and for about a year I was waking up with a back ache. It goes away after I start moving around. I thought I should get a new mattress. It is a very hard decision to make when you pick out a mattress. I'm still not convinced that I have made the right choice and I still don't know if I should return it. I still wake up with pain, but it's not as bad. I have no pain while I sleep and no pain during the day after the pain goes away in the morning.
I had a deeper and longer sleep on this brand new Tempur-ProAdapt Soft mattress. I love this mattress and I look forward to sleeping in that mattress every night. I am 66 years old and go to bathroom less because of better sleep in this new soft mattress! It is well made with soft padding on the top. So I am very happy with it after I did some research including on warehouse website for mattresses. The only disadvantage is the when I sit on the edge because it is soft padding on top but that is no problem for me.
I had a salesman that apparently wasn't very knowledgeable. I have a really bad back and wasn't sure if I needed a medium or firm mattress. He had me lay on a firm lux breeze and it felt really good on my back. He said they lay the same. I've had mine for 3 weeks now I have slept on it maybe 3 hours. I went to a recliner first night on it. It was so hard I don't feel like I even made a indition on it. I can not sleep on it. But yet I have to keep it 30 days before I can return it. I've talked with several sales people but they all tell me they are talking to the manager and will call me back. I haven't received the first call back yet. He also had me lay on the smart ergo base with the wave massage I was so excited to be getting that base. Yet he ordered and they brought us out the base with only one massage motor. So it just kind of vibrates. I also called about this and I was told I can't return the base. I'm very very disappointed in Tempura pedic this was my dream to be able to actually afford one of these beds. But I will never again deal with this company. It could of just been a bad salesman but after calling for 3 weeks now. And not one call back from anyone not even the manager. I've had it with the entire transaction. If I can return it all including the base as well. I will purchase something else. Disappointed in Ky.
[This review was collected as part of a promotion.] I was having back pain before, did PT and everything but still having so much back pain. But this mattress took away like 80% of it so I can't say enough good things about it!
Delivery did not include setting up the remotes or the placement of the wires underneath bed. I love that the bed has remote control and head of bed and legs raise and lower. Not sure the snore feature is really anything to applaud. My head of bed is usually up when I awake. I feel my prior mattress was more comfortable but did not have the remote features
We originally purchased a Tempur-Pedic with a 20 year warranty. After 14 years the mattress sagged. It was replaced in 2020 with a ProAdapt hybrid. I recently started waking up with lower back pain and I noticed the mattress was starting to sag causing my lower back pain. Just 3 years old and starting to sag! I am not happy with Tempur-pedic at all. Now I'm in the market for a new mattress. Unfortunately, I will not be seeking another Tempur-pedic.