Customer reviews from tempurpedic.com
Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.5
(2,591 Reviews)
Rating breakdown 2,591 reviews
5 Stars
1,983
4 Stars
276
3 Stars
125
2 Stars
75
1 Star
132
88%of customers recommend this product.
(
2,287 out of
2,591)
Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
1
Terrible product and terrible customer service
on December 3, 2023
Posted by: Disatisfied big time
from Orlando, FL
I paid thirty-seven hundred for this mattress less than 3 years prior to writing this review. The sidewall where I get onto the bed has collapsed and there is a massive section of mattress that is sagging about 10 inches. Sometimes I have even rolled off the bed there. I filed a warranty claim which was rejected. They made several assertions about why it was rejected none of which actually applied to my mattress. They claimed the cover was damaged even though the cover was not even on it in the photos I sent. They claimed I did not use a cover despite there being a cover on the same reciept. In fact I have used two covers most of the time. They then claimed it mattress had not been stored properly but it had never been stored and was in the same place on the same base when it was delivered. The damage was literally only because on getting on and off the bed. I am not overweight or anything like that either. If they think I am just going to stay silent after spending so much less than 3 years ago they are mistaken. I am not faced with taking the company to court to get this solved. Terrible company, terrible product.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4
110 Shade Street
on December 3, 2023
Posted by: Patricia Walter
from Ohio
Not as soft as in the store. But even though it feels hard - there are no aches and pains in the morning. I just like the feeling of snuggling in. I had a tempuredic topper which was soft like heaven. Thought bed would be the same. But again, nicely adjustable and absolutely no pains in the morning.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
This is the BEST mattress!!!
on December 1, 2023
Posted by: Jean W.
from Milwaukee, WI
We owned a Tempur-Pedic Rhapsody mattress for many years. We were waking up many times thru the night, as our body was hurting. With our new Pro Adapt soft, we are sleeping thru the night and waking up feeling rested. The mattress is firm enough to be supportive, but soft enough to keep our shoulders and hips cradled. I know there are a lot of copy cat memory foam mattresses, but I am a loyal Tempur-Pedic customer. These mattresses hold up the way cheaper mattresses cannot. The only problem is that I can't wait to get back into bed after my day!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
So far it's amazing
on November 30, 2023
Posted by: Nick
from San Francisco, CA
I've had the Pro Adapt Firm model for a few weeks and at this point the mattress has exceeded my expectations. The first couple nights took some getting used to because of the firmness and the memory foam feel. Each night the bed becomes more comfortable and supportive. It's been such a long time since I actually didn't want to leave my bed in the morning and I look forward to going to sleep every night. Def not cheap but I look at it as a solid investment in my health and quality of life. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Broken back in 3 places, now wake with no pain! 'nuff said
on November 30, 2023
Posted by: M
from Washington State
Verified Purchase:Yes
[This review was collected as part of a promotion.] As the title described, I broke my back in my youth (twice / 3 vertebrae total) along with ribs and other bones. To say that it is hard to find comfort on a bed is an understatement, and my husband similarly. At first I thought it was a little too stiff but just give it 15 minutes and the places that are putting pressure on the bed will really sink in. I ordered direct from the website. The mattress was scheduled to be delivered about a week later. The drivers were top notch and quite courteous, took all the trash with them and did all the lifting. Great follow through as well from the web order staff afterwards to make sure everything was okay. The first night your body is getting used to it, the second night you sleep quite soundly, the third night you start to realize your husband isn't snoring anymore. Worth it's weight in gold! ~M
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Excellent Quality
on November 29, 2023
Posted by: Princess
from Hamilton, NJ
My Tempur-ProAdapt Firm mattress is so extremely comfortable. For the first time in a long time I'm sleeping through the night and waking up without pain. This is a luxurious mattress. The only slight drawback is that it's much higher than my previous Tempurpedic mattress, making it a little difficult for a shorter person to get into & out of bed. Still, I absolutely love this mattress!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Tempur-Pedic
on November 29, 2023
Posted by: Tab
from NC
Mattress had to be exchanged (3) times, from initial purchase. Hoping this 3rd exchange will not sink and will work. Nice, and Cool to the body.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Definitely NOT worth the money
on November 28, 2023
Posted by: RR
from Selbyville, DE
The mattress has an odor that I hope dissipates in time. The head elevation is a nice feature. It has not changed my life.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com