Customer reviews from tempurpedic.com
Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.5
(2,591 Reviews)
Rating breakdown 2,591 reviews
5 Stars
1,983
4 Stars
276
3 Stars
125
2 Stars
75
1 Star
132
88%of customers recommend this product.
(
2,287 out of
2,591)
Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
2
Terrible Customer Service
on February 2, 2019
Posted by: Annoyed
from Seattle, WA
Tempurpedic customer service is horrible. The bed is good, but the service is terrible. We ordered our bed and base and needed to replace the base. We made several calls to customer service in an attempt to replace the base. We were made many false promises. If we didn't continue to follow up, I believe that our issue would never have been solved. Tempurpedic needs to give their customer service professionals better tools to be able to do their job. As nice as the people were, they were barely able to help us with a simple product replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Not too hard or too soft
on February 1, 2019
Posted by: Refreshed sleeper
from Uniontown OH
Very comfortable in all positions. A little soft near the edges but if you don't hang over the edges you will love it. Sleep better and longer than on any other mattress!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Almost Perfect Mattress
on February 1, 2019
Posted by: Almost Perfect
from Cincinnati, OH
[This review was collected as part of a promotion.] Due to an illness I needed a softer mattress and an adjustable bed frame. I have had a Tempur-Pedic mattress in the past and always liked the support it gave me. I do love the Pro-Adapt Soft mattress. It was the first time I was able to sink into my bed and feel comfortable since becoming ill. The only thing I don't like about this mattress is that it becomes hot where you lay. I am constantly moving all over the mattress to find a cooler spot all night. If the heat from the mattress wasn't an issue then I would have given a five star rating. More work needs to be done to refine the body heat this mattress holds in.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Zero Back Pain
on January 30, 2019
Posted by: Mike
from rochester new york
I'm 57 years old and for 25 years I woke up with lower back pain, literately had to grab my knee to get out of bed every single morning. I accepted that it was just going to be that way the rest of my life. My wife talked me into this mattress and i hesitantly went for it. In retrospect, the best move I ever made. Back pain completely gone the first night. It is amazing to wake up and not be in pain. Worth every penny!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Such a pleasure
on January 30, 2019
Posted by: Val
from Miami, FL
I love my mattress!!!! It is a pleasure to sleep every night on this tempur pedic
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Crazy comfortable!
on January 30, 2019
Posted by: No more back pain
from Minneapolis, MN
This mattress has really helped alleviate my morning back soreness. It's supportive but still very soft and does a great job keeping me cool! I recommend it to everyone!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Love my new mattress
on January 30, 2019
Posted by: Sleeping like a baby
from Las Vegas
I haven't slept this good in years. Wish I would have bought it sooner
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
So Comfy!
on January 30, 2019
Posted by: Queen Sleeper
from Prineville, OR
[This review was collected as part of a promotion.] Loving our new bed. We have the medium hybrid. No squeaks, super comfy. Only problem is I don't want to get out of it in the morning.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com