Customer reviews from tempurpedic.com
Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.5
(2,591 Reviews)
Rating breakdown 2,591 reviews
5 Stars
1,983
4 Stars
276
3 Stars
125
2 Stars
75
1 Star
132
88%of customers recommend this product.
(
2,287 out of
2,591)
Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
4
Doughy oasis!
on April 20, 2024
Posted by: Goldilocks
from Besthesda, MD
So my ultimate heaven of a mattress has had a long back story. I started with the cloud - and I liked it ok (definitely is soft) but it was not supportive enough (I have back pain). I returned it online and then bought the Adapt Medium Hybrid from their Tysons Virginia store. It was excruciating to deal with their online support people and when the delivery company finally came (after a lot of back and forth with Tempur customer service) the company told me they have no documentation about needing to pick up the old mattress (after my confirming with the Tempur multiple times) but they were willing to take it away - after giving them an extra $40 on the side! So - the adapt hybrid helped my back but my shoulder started hurting, I wasn't wild about the bounce, but I would have kept it if it wasn't causing pain- I had it for a couple of weeks tried a topper (helped my shoulder but then my back would hurt). Because I had done a return to online and purchase in store, and my family knew of the bed difficulties, I was offered the additional money as a birthday present and bought the Pro-adapt Medium (which felt perfect when I tried it in the store). I started reading these reviews only after ordering and was terrified it would be too hard given all the reviews. But - it came at last yesterday, at first it was ok but a little firm (and very cold) - I sped up the softening by adding an electric blanket for a few hours. And I have to say this bed is THE BOMB. I'm on a tight budget, and I really think Sealy could easily perform some obvious belt tightening (their processes are necessarily cumbersome, outmoded and there seem to be countless people employed who are rather unhelpful (honestly clueless and useless and I don't say this lightly). But after all the frustration, and the insane amount of money they charge (plus the 2xs paying their obnoxious $175) I can say the Pro-Adapt Medium is worth it - it is truly a doughy oasis - no pain at all - perfect softness and yumminess, but also supportive.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Only had for three years, waking up in pain every night.
on April 19, 2024
Posted by: Motherofcatz
from Chesterfield Virginia
This mattress is very expensive to have only lasted for three years. Purchased in 2021, at first it was ok, the motion transfer was terrible. For the past few months my husband and I have been waking up with terrible joint pain. We tried to remedy with adding a topper, it helps with the pressure relief, but sleeps incredibly hot. This mattress was too expensive to only last a few years. Do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Cool Sleeper
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was really struggling trying to justify spending so much money on a bed but it was worth every penny. Not only has my sleep improved, I'm no longer experiencing pain in my shoulders or lower back. I'm a side sleeper and this bed is an absolute life saver.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: MoisesG
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best mattress ever! Confortable, fresh and soft. It is really awesome.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy Sleeper
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had TemperPedic mattresses for 14 years, will never buy another brand!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Best mattress we have ever bought!
on April 13, 2024
Posted by: Deb Dziedzic
from Newburgh, MY
We previously had a Tempur-pedic mattress 14 years ago. We decided it was time to get a new one and we went with Tempur-pedic again!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Firmness
on April 9, 2024
Posted by: Comfy sleeper
from Naples, FL
Originally purchased a Firm mattress The firm was like sleeping on wood. Very happy that i was able to take advantage of the comfort exchange policy. I exchanged for the Medium Firmness. So far the Medium is very comfortable. Better sleep now.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Instant improvement
on April 3, 2024
Posted by: DeputyDog
from Mooresville, NC
We got this California King sized mattress to replace a waterbed insert mattress that we had kept way past its expiration date! We expected an initial adjustment period. But from the 1st night, it felt great! It fit perfectly inside our waterbed frame, and was the perfect thickness to let us roll out of bed without landing on the hard sideboards of that frame. The only negative thing I can think to say about this mattress is that the "Law Tag" was nowhere I could find. And the website was of absolutely no help in pointing me to the right spot to look for it. That tag has the serial number of the mattress that the online registration process requires. I ended up calling customer support, and they registered my mattress without that S/N. Still, it would be helpful if the online registration function, knowing which mattress you are trying to register, could direct you to EXACTLY where the tag could be found. Another way to be helpful about this would be to encourage retail store delivery staff to show customers this tag so the S/N could be recorded BEFORE this heavy mattress gets put in its "final resting place". P.S. I'm not writing this review because it qualifies me for entry into a monthly prize drawing (Big deal ... I never win anything ;-) I'm writing it, hoping that someone will actually fix the online website as suggested above. While it is no longer an issue for me, it will continue to needlessly frustrate future customers. You're welcome!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com