Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
1
Horrible
on July 23, 2020
Posted by: Patricia Harmat
from The Villages, Florida
We have always had a Tempurpedic mattress and loved it. Last year we decided to invest in a new Tempurpedic mattress since ours was 20+ years old and purchased the Split King Firm Pro Adapt mattress and motion base. Worst decision ever!! The firm felt great in the showroom but once we got it home it was super hard! Decided to give it a period of time to break in but time did not help. Now we are stuck with this horrible mattress and new back and shoulder pain. Don't waste your money!!
Wemt back and forth about our mattress shopping but we desperately needed a new mattress. Waking up everyday feeling so sore and uncomfortable not anymore. The bed it's just right not to soft not to hard. We fall asleep quickly and wake up refreshed. The only regret is that we stepped down to a queen should have stayed with the king.
Despite a delay in delivery, our mattress has turned out to be what we wanted. We went for the firm, which is similar to the conventional mattress we replaced, that was nearly 20 years old. It did take a couple nights to get used to the fact that it was actually firm (with reasonable give), but now after a month we are both sleeping well. Because we both tend to sleep in multiple positions, back, side and prone, I'm pleased that it seems accommodating to any position.
I would not have survived my surgery without this bed.
on July 17, 2020
Posted by: Sweet Dreamer
from Savannah, GA
Verified Purchase:Yes
I received my bed 2 weeks before major hip replacement surgery. I live alone and because I was able to lift my self to a position where I could get off the bed by myself, I was able to recover from this surgery without having to go to Nursing facility. Due to COVID I did not want to leave my home. I am recovering very well alone at home and sleeping very comfortable because of the Tempur-ProAdapt Medium bed. I wish the height of the bed frame could be adjusted down about 1 inch so I didn't have to use a step stool. I am only 5"0 tall.
This is our 3rd mattress purchase - We bought our first two queen mattresses over 15 years ago and they are still great. Just bought a new home and needed a new mattress - king size. Not enough time to tell you about the AMAZING customer service I got from Hicks when I was placing my order in the middle of a pandemic - but he was THE most helpful, knowledgable, and very nice person I've ever talked to in a professional customer service call - ever! The delivery was held up, understandably, because of the virus, but when it finally was delivered, the delivery men were the best. Professional, friendly and efficient (also, under stress of the pandemic). And, finally, my review of the mattress - couldn't be better. Exactly what we wanted (I have many orthopedic issues from an accident that I had years ago) and just as comfortable as the Tempur-Pedic we have been using for years. This company, employees, and it's product are just the best - will always come back when I need anything sleep related :)