Customer reviews from Tempur World, LLC
Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.1
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
120
4 Stars
11
3 Stars
15
2 Stars
6
1 Star
24
76%of customers recommend this product.
(
134 out of
176)
Customer Reviews for Tempur-Pedic - ProAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
3
Comfortable
on April 27, 2026
Posted by: Snoozy
from Chicago, Illinois
I like our new mattress. We are still getting used to it but it does seem to help our joints. I’m a little disappointed though because the mattress bounces every time husband moves. He has restless legs and we thought this mattress might help with motion. Sadly, it does not.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Comfortable mattress
on April 27, 2026
Posted by: Good sleeper
from Covina ,CA
No matter you are side sleepler or back sleeper. You will feel very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Perfect except too hot
on April 23, 2026
Posted by: None
from CA
Initial extra hardness giving way to great support. Mattress is best quality. It’s too hot for me.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Temper ProAdapt Medium
on April 20, 2026
Posted by: 2 Happy Sleepers
from Tracy, CA
My wife and I are extremely pleased with our purchase of the ProAdapt Medium.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
READ BEFORE BUYING!!!!
on April 20, 2026
Posted by: Very Dishearten Customer
from Santa Clarita, CA
We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas.
Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we’ve consistently used a mattress protector as recommended at the time of purchase.
Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we’ve followed all care guidelines. It’s hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples.
For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Good quality and comfort!
on April 20, 2026
Posted by: RT
from Florida
The mattress is of good quality. The comfort is as expected including the product remaining cool through the night. So far the performance justifies the price.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
TERRIBLE PRODUCT AND WARRANTY
on April 19, 2026
Posted by: UNHAPPY SLEEPER
from Dunedin, FL
I’m extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it’s marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision.
After only four years of use, the mattress has significantly broken down in the middle—right where it’s most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way.
I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it.
To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it’s in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure.
For a premium product that’s supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don’t waste your money. TERRIBLE EXPERIENCE!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Good quality overpriced, comfort
on April 13, 2026
Posted by: Jan
from Calif
The mechanisms do not work for a person 6’2” and 5’. Shld be placed in diff spots for ppl of diff heights
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC