The Firm mattress turned to a marshmallow feel after 5 months. This was my 2nd Tempur-pedic mattress and the first lasted ~8 years. When I tried to submit a warranty claim I had lots of back-and-forth with A LOT of extra pictures being requested. I told the contact person that you can't see firmness, and she agreed, but asked for all the extra pictures none-the-less. After almost a month of this they declined my warranty claim stating there wasn't a dip so quality couldn't be determined as a defect. Again, you can't see firmness. Happy to send the bed back so you can lay on it. It's a lemon which makes me sad that the warranty process failed as my last bed was nice. Too expensive for this type of service.
Quickly lost firmness-no support in edge of mattress
on October 4, 2026
Posted by: Cranky neck
from Lancaster, OH
After about 3 weeks, the mattress has already softened so much that I feel like i'm sinking into a hole with my hips. when on my side and this puts my neck in a awkard position leaving me with a headache by mid-night and upon waking. It is more noticable each night. Also, feel like I will just roll off the bed due to no support in the outside edges of the mattress. It will likely be returned after the 30 day wait period.
Our new mattress was delivered on September 30, so we've only slept on it for four nights, yet we already love it! I wake up feeling refreshed for a change, and my husband says his back and hip are already feeling better! Thank you! Our puppy and cat love it too!
I’ve ever only bought mattresses that were a reasonable price. But this Tempur-Pedic is literally the best investment in the bedroom. It’s changed the way I sleep and how long I actually get sleep. It’s actually giving me some real sleep! Hands down the best. It can be a little expensive, but well worth the price.
I was sleeping on an Aireloom for many many years, and almost bought a second aireloom mattress, But I can honestly say and also pleasantly surprised on just how pleased I am with my new tempurpedic Mattress, I think it’s very comfortable, it’s a bit lower then my last mattress, but the adjustable frame helps with that, I don’t regret my decision, i actually think I am sleeping better too, it’s only been a couple weeks I’ve had this mattress, but if you are looking for a new one, I don’t think you would be disappointed with your tempurpedic choice, soft, medium or firm, The salesman told me I would most likely love it, and I would end by saying, He was right! It was well worth the $$$!
One of my friends has a king power base and suggested to get a split king as she does not use the adjustable portion of the base very frequently due to two differing sleeping needs. I am very glad we decided to spend the extra money to get a split. I have had much better sleep and I attribute that to both the mattress and the ability to customize positions.
There is a definite break in period, but each day things seem to get better and better.
This mattress is SO comfortable. It's somehow both incredibly soft and incredibly supportive. Delivery was also quick and easy, and they took away our old mattress and topper.
My husband has experienced pretty regular back pain for over a year, and after a few doctor's visits, physical therapy, muscle relaxers, massages, you name it, nothing made a huge difference UNTIL we upgraded our mattress on a whim. Immediate relief. We both sleep so well. It's been a few weeks and I still look forward to laying down every night because it's simply that good. Even the dog seems happier with it.
For reference, I am 5"6', my husband is 6"2' and we are very happy with the standard King.