I've been using an ASUS laptop for over 10 years. I have fallen in in love with it. So, it's stands to reason that I stick with what I know works. My new Laptop is all and more than I can ask for.
For this 74 year old woman to be able to set it all up by herself says a lot for Asus. Thank you for making it user friendly. I do have a long way to go.
I've been using Chromebooks for the last 10 years as my main computers because of cheaper cost and the fact that I'm an educator who wanted to use the same devices that my students use daily so that I could help them when they have problems with their Chromebooks. I decided to upgrade to this ASUS PC because of the current exceptional pricing, the fact that it has a 10 key number pad (which makes it easier to enter grades), and because I needed either a PC or a MacBook to run the software for my 3D printers and farm software at home. So far I have not been disappointed!!
The setup right out of the box was fast and painless. Very good Size for the cost. The Speed is good if you don't need to run very powerful stuff to run on it. I was running Non-modded Minecraft just fine on it. Sound Quality and Durability are decent for a no-frills laptop like this. I give it an 8 out of 10 for a low-cost laptop. Can use some more RAM and a bigger hard drive capacity.
Good performance for the price. The build quality is a little lacking, materials feel cheap. Even though it’s only 8gbs of memory, it’s DDR5 so it runs really fast. Great for light to moderate usage. Battery life is good.
I returned this laptop. I found it very confusing and I didn’t feel like it was a good fit for me.
Response from https://www.asus.comBy Chantae, CLM, November 27, 2025
Dear Rita G,
Thank you for sharing your experience with the ASUS E1504FA laptop. We sincerely apologize that the device did not meet your expectations and that you found it confusing to use, ultimately leading to your return. Your feedback is important and will be passed along to our product team for review, as it helps us identify opportunities to improve usability and overall customer experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409018923-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support