Stopped working after 2 days. Began defrost cycle and continuously defrosted with inability to obtain ice. Consulted trouble shooting guide on-line without resolution. In process of consulting manufacturer.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, August 4, 2022
Oh no! We’re so sorry your icemaker has stopped functioning as expected and can only imagine your frustration. Please reach our Opal Support Line at 1-866-907-6718 or online at myopalservice.com. If you need further assistance, please let us know. -Gina@GEA
I got ice twice then it stopped working. Now I’m waiting for GE to respond to help request. Not happy.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 4, 2022
Hey there, we're so sorry to hear your Opal Ice Maker stopped making ice. This would be an unwanted headache, so we're pleased to know you've been in touch with our team. We want you to know we're confident they'll be sure to get you taken care of so that you can go back to enjoying the good ice. If you were to need anything else, you can always find us on social media. We're wishing you the best and we're so glad you reached out.
The box is gorgeous. However, the ice maker made one batch of ice and died. Tried resetting by unplugging, draining , refilling, plugging back in. Nothing! Left the unit on run for more than 1 hour and absolutely no ice was made.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 4, 2022
Hi there, we're so sorry to learn that your new ice maker hasn't made ice yet. This would be worrisome for sure, but we're sure we can help.
We first recommend checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628&_ga=2.152777402.287930962.1659366120-1233938546.1597758556
If this doesn't help, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST. We're confident they'll be able to get you taken care of if needed and we're wishing you the very bets. Thank you so much for bringing this to our attention.
This icemaker is a wonderful addition to our family kitchen. It makes ice very fast. We purchased the one with the water reservoir, therefore it has plenty of water to make a couple of bins full before needing to add water. I most definitely recommend this icemaker.
This ice machine is much better than the Igloo one I had. It’s so modern and clean looking. You can barely hear it when standing next to it. The setup of the machine is easy. A very well-made machine for yummy chewy ice. I love that it produces a lot of ice per hour.