I love the ice. It’s easy to refill the water. It’s a bit too noisy for my liking. I would recommend but with a warning about nouse. Probably in a large kitchen it wouldn’t be as noticeable but in a smaller one it is.
It does make great nugget ice. I was hoping the ice bucket would fill up completely and stay cold. It will fill up half way or so and I have to bag up the ice to freeze it before water starts running down the back and melting the ice. So I make ice to fill up a couple freezer bags and turn it off until we're ready for more ice. We also use distilled water since we live in AZ where water is hard and leaves deposits.
Makes ice that taste great and makes it quickly. With three kids, the ice gets used quite a bit and the machines does seem like it is always on. The ice maker is almost louder than our refrigerator which is a few years old. It also has a loud squeaky sound it makes it ice builds up on the inside. Overall, it’s a bit louder than I would like but it is nice to have.
I have been wanting to get the GE Opal nugget ice maker for some time, but the price was out of my reach since losing my job, and un-successfully finding another job. So I saved and saved and finally got it, still with no job or income coming in. I am pleased so far, and all things I heard about it is true… great ice maker!!
Family loves the nugget ice but I do not like the side tank. The unit works best when the water is ice cold so it has trouble making ice from the room temp side tank water.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 15, 2022
Hello. We appreciate you taking the time to submit your feedback. While we’re very glad your family loves the nugget ice, we regret that you aren’t satisfied with the side tank and the machine is having difficulty making ice from it. We always want to provide a quality product, and your feedback regarding the side tank will be sent to our team for review; your insights are appreciated.
If you’d like to review information on the side tank to ensure everything is set up correctly for good ice production, we do have information on the accessory in the manual, starting on page 12: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000418-8.pdf&_ . If the unit ever has an issue with not making ice at all, we have troubleshooting suggestions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628&_ . We also have an Opal Support line available if you ever need to check in with them on an issue, available at 1-866-907-6718 or online at myopalservice.com .
We hope this information is helpful. If you have any other concerns or questions in the future, we’re always glad to help. All the best! -Sarah@GEA
This product has some issues that need to be worked out. Not very user friendly.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, August 10, 2022
We’re so sorry to hear that your new icemaker has been difficult to use and can imagine your frustration. Please reach out to our Opal Support Line for additional assistance at 1-866-907-6718 or online at myopalservice.com.
If you need anything else, please let us know. We’re always happy to help. -Gina@GEA