This ice maker makes perfect crunchy ice. I’m drinking way more water because I now look forward to this perfect ice. It can make a very loud chopping noise that I haven’t figured out how to prevent yet. That is the only reason I’m not giving it 5 stars.
It was great for the first month, but it screeches like a dying cat when making ice. I clean regularly and have followed videos on how to stop the sound. It’s horrible.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 24, 2022
Hello - We appreciate you taking the time to write a review. We're glad you enjoy the features and appearance of this model. However, we regret to hear this unit is making a screeching sound when making ice. We understand how this can be aggravating to listen to, and we apologize for this matter.
Please know this ice maker will create some normal sounds. These noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. Please refer to the following article explaining some normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.37121696.120219534.1661348169-1066202793.1647273406.
If you need further assistance, please contact Opal Support at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST. We are confident they will be able to assist in the best way possible. Best wishes. -Shayla@GEA