Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Works Great!
on September 4, 2022
Posted by: StephJF
from California
I love this ice maker! Had a few issues when first using it. It is very sensitive to where it is put. Mine needs to be more than 3 inches of clear space around it to work efficiently. Once I found a good spot for it, then it worked amazingly!!
I'm glad I bought the model with the side tank. Filling the main water compartment, you need a small glass to fill because a pitcher will not work, too big. Having the side compartment, you have a steady supply of water and can easily fill in the sink. It's a lot quieter than regular counter ice makers. I love the compactness of the nugget. They are smaller than I anticipated, but you can add so much more ice to a glass because of their size. Very happy with this product and this particular model with the side tank. I didn't give it 5 stars only because of the price. This was an indulgence.
Ice maker is ok. I had issues at set up because there was no mention of the machine going into defrost. I thought a hose had ruptured.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, September 2, 2022
Good day,
Thank you so much for your review. We're quite sorry to hear about the scare and understand your concern. It's good to know that things are working well and trust you'll be enjoying delicious nugget ice for a long time. If you need anything, we're here to help. All the best. Mike@GEA
The ice is great and made relatively quickly. However it’s loud and expensive for what it is. Mine stopped working after about 2 weeks and getting assistance to help get a replacement was difficult.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 2, 2022
Hey,
Thank you so much for taking some time to write about your ice maker. We're awfully sorry to hear about your ice maker being loud and not working. It's understandable how aggravating that would be to deal with. It's great to know that you're getting assistance and encourage you to continue working with your agent. If you need any additional help, please let us know. Mike@GEA
I love this machine so far, after about 2 months of use. The first time I set it up, it seemed a bit slow in making the ice. After that first day, we haven't run out of ice and it keeps up with two adults and three kids using it.