Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Makes plenty of ice for me and my husband!
on September 17, 2022
Posted by: Nonnaof7
from Texas
It is a great small ice machine that makes plenty of ice. We love it! It will pay for itself in no time and I no longer have to drive to Sonic to get my ice. It is a great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love!!!!
on September 13, 2022
Posted by: MimiRee
from Georgia
Love my Opal ice maker!! I would love a larger one as well. Yes it is a splurge, but if you are an ice cruncher, it could save your teeth!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not great
on September 13, 2022
Posted by: Not happy in Texas
from Wylie Texas
Very slow to make ice and it doesn’t fill all the way. It is much louder than I thought it was going to be. I use about 3 lbs. a day and it doesn’t keep up.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, September 16, 2022
We’re sorry to hear the icemaker is louder than you expected and is slow to produce ice. We can imagine how disappointing this is and certainly understand your concern.
Information about normal sounds it makes can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276. As for the low ice production, troubleshooting tips can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289.
If you’re still experiencing trouble with ice production, please reach our Opal Support line via phone at 1-866-907-6718 or online at myopalservice.com.
If we can be of further assistance, please let us know. -Gina@GEA
Information about normal sounds it makes can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276. As for the low ice production, troubleshooting tips can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289.
If you’re still experiencing trouble with ice production, please reach our Opal Support line via phone at 1-866-907-6718 or online at myopalservice.com.
If we can be of further assistance, please let us know. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on September 12, 2022
Posted by: Barmama
from Texas
Love this. It has made the difference. Easy to clean and operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the ice but making strange noise periodically
on September 11, 2022
Posted by: Lucylu4084
We love the ice, have only had it about a month and about every couple of days it makes a very loud grinding/squeezing Noise. Have no idea how to approach this issue. Very hard to replicate to document when asking for help.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, September 14, 2022
While we appreciate you reaching out with your review and letting us know you love the ice, we’re very sorry for the grinding noise you’ve been dealing with. We can only imagine how disappointing this has been and recommend you reach out to our Opal Support line for support. You can reach our Opal Support line via phone at 1-866-907-6718 or online at myopalservice.com. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great machine
on September 10, 2022
Posted by: Ann ice
from Kennesaw ga
Ice machine works great would buy it again for sure
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing ice good ice
on September 10, 2022
Posted by: Alondrag
from Houston, TX
Ice is quick and consistent fits under cabinet and doesn’t make much noise we use it daily and it was easy to set up
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loved the ice but
on September 10, 2022
Posted by: Iwannabeafanbut
from Cape Girardeau, MO
Absolutely loved the ice but the machine quit working within a month.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, September 14, 2022
Oh no! While we’re happy to hear you loved the ice, we’re incredibly sorry the icemaker stopped working within a month. This isn’t at all what we expect and can only imagine how disappointing this has been. Please reach our Opal Support Line via phone at 1-866-907-6718 or online at myopalservice.com.
If we can further assist, please let us know. -Gina@GEA
If we can further assist, please let us know. -Gina@GEA
Written by a customer while visiting geappliances.com