Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Great Ice Maker
on September 20, 2022
Posted by: Nate J
from Las Vegas NV
I bought this ice maker as an addition to my regular ice maker it's fantastic produces excellent ice in great amount of ice quickly and excellent quality.
After having this product a short time it stopped making ice properly and began making loud sounds like a dying Cat. I requested my wife return or get an exchange. Have gotten nothing but a run around. It’s a lot of $ for a few weeks of ice.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, September 28, 2022
We’re incredibly sorry to hear your icemaker is making loud noises and having trouble producing ice. This certainly isn’t the experience we expect for you, and we can only imagine how frustrating this must be. Please reach out to our Opal Support line at 1-866-907-6718 or online at myopalservice.com. -Gina@GEA
This thing puts out the ice. Had simple countertop units before and they never came close to the output. Saves electricity because it does not have to run all the time. I love it so far no complaints.
Quit producing ice. Deep cleaning and still no ice. Unit automatically shuts itself off after 30 minutes of not producing ice, so it is super energy efficient!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 28, 2022
Hello,
Thank you for sharing your honest feedback. At GE Appliances, we strive to deliver the highest quality products that meet every need of our consumers; however, we also understand that there is room for improvement. This said, we would like to apologize for any inconvenience this unit has caused you, as this is not the experience we expect or wish for our consumers to have. Please know that we will be sharing this information with our product team.
Thank you again for sharing this feedback, as it allows us to learn the best methods to improve our products in the future. If you need any assistance, please know that you can always reach out to us.