Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
4
Great concept
on November 4, 2024
Posted by: Robierto
from Thousand Oaks, CA
Totally love the concept! It’s a lot easier than driving through Chick-fil-A or sonic. My only complaint is that this is the third machine I have purchased in three years. I guess it’s not cost-effective to repair. I’m hoping this one will last more than a year.
Loved my ice maker, but it died just under a year, so they sent me a refurbished one and it lasted less than a year. So disappointed for the amount of money I spent.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 21, 2024
We're sorry to hear that your opal isn't operating as expected. We recommend calling 1.866.907.6718 for further assistance.
My family loves the nugget ice maker. It is a big hit when we have family gatherings. Who doesn't love the "fast food" nugget ice. It makes ice in a short amount of time and having the side tank makes it efficient and convenient so we never run out. It may make some strange, loud noises when it is defrosting. Unfortunately, that may or may not happen in the middle of the night! Other than that we are highly satisified with the product.
Ice is great! Doesn’t make as fast or hold as much as we thought it would but we are pleased with it. The only trouble is sometimes it runs water through and melts the ice in the bin. Haven’t figured out why it happens or how to make it stop.
I have just received my Opal. I’ve washed it filled it with water and I am making ice. It fits under my cabinets. It is not loud like I read in the reviews. I’m very excited. The ice looks really good. My daughter says is better than Chick-fil-A.
We have had the ice maker for 10 months now. We LOVE the ice but don't love that the machine constantly stops working. We clean it weekly and even with that it will stop working and blink at us, wanting us to clean it again 2 days later. We only use distilled water in it as well. I am going to call the company and see if there is anything we can do about it... even with getting it on a Black Friday sale last year, and loving the ice when it's working, it was not worth it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, September 30, 2024
We'd like to assist you with your Opal. If the unit keeps shutting off, there are a few tips you can try that may resolve this. Please refer to troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289
If the troubleshooting doesn't help, please call 1.866.907.6718 for further assistance.
We love this ice maker! It makes ice quickly and is a nice size for the counter top. My only complaint is that the cleaning process is a little tedious and is required very randomly no matter how much you use it. We only use filtered water in ours.