Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
4
Best Ice Ever!
on October 1, 2022
Posted by: EricD123
from USA
Great product and makes ice quickly. Would be better if first water filter was included. Recommended cleaning and descaling is fairly frequent too but good for keeping your ice tasting fresh.
I absolutely love the ice, and the ice maker produces ice quickly. The noises this thing makes though, throughout most of the day, are annoying - loud screeching sounds! With the side tank, I have to fill with water about once every 2 days - not too bad, but I wouldn't frown on a bigger side tank.Setup was easy
NOT HAPPY AT ALL WITH THE OPAL GE NUGGET ICE MAKER
on September 29, 2022
Posted by: JayneEgler1127
ALWAYS HAVING A VERY LOUD NOISE, NO MORE THAN 1 CUP OF ICE AND IT FREEZES UP AND THE LIGHT TURNS YELLOW - I AM VERY, VERY UNHAPPY THIS IS A VERY EXPENSIVE NUGGET ICE MAKER FOR NO RESULTS
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 4, 2022
Hi - We are truly very sorry to hear about the difficulties you are having with your Opal ice maker and apologize for your disappointment and inconvenience. This is certainly not the experience we want for you to have with this unit. We do see you have been in touch with our consumer relations team and encourage you to reach back out to them directly. Kind regards - Vikki@GEA
The setup was extremely easy. The added reservoir reduces the time necessary to refill the ice maker. We love the nugget-sized ice cubes and it is easy to store in the freezer. Since we use bottled type water, we hope that having to clean it less often will prevail. The ice making, once it gets started is pretty fast and fills the maker's bin quickly. We are loving it.
Our best friends have had the first gen Opal Ice Maker for over a year and absolutely love it. We have used it many times while partying with them so we finally took the leap and got one of our own. We used it Friday, Saturday, and Sunday and did not turn it back on yesterday. Each day it will fill partially with ice and then start to make a loud grinding/banging noise like something is jammed up. We have tried to figure out if it is indeed jammed, but there's no way to tell what is happening. We turn it off, let it sit for a little bit, and eventually when we turn it back on it will produce ice again for a bit before it starts to make the same noise. I'm afraid we got a dud.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 29, 2022
Thank you for reaching out to us! We’re so sorry to hear that your ice maker stopped working! We understand just how frustrating this may be; therefore, we would like to apologize for any inconvenience this unit has caused.
We highly recommend taking advantage of your warranty by calling 1-866-907-6718 or by visiting this article found on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35716
We hope this helps, and if you need any additional assistance, please reach out to us! All the best – Matthew@GEA
Purchased one for my home and liked it so much purchased another one for my office! Would recommend this product if anyone is looking for an ice maker. It conveniently fits on your counter under top cabinets.