Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Excellent and quick
on October 24, 2022
Posted by: NCMom2022
from Hendersonville, NC
I've been wanting this forever. Finally bought it and couldn't be happier. It makes ice super quick and it actually stays cold long! Only complaint is that it is a bit loud and the automated defrosting squeaking is annoying but it doesn't last too long.
This is our second time buying this product. The first machine lasted a little over 1 year so no warranty. The customer service department was nice and helpful, but it would not make ice. We love the ice, so we bought another. The machine does make a lot of noise but it is worth it.
The ice is amazing! The best ever. You do NEED TO clean regularly. I received one for Christmas about 2 years ago. Was by far the BEST present! It lasted about 1 1/2 years, I cleaned every month or two! I just bought a new machine, and will set a timer to clean my machine EVERY MONTH!
WE ARE ENJOYING UNIT-ESPECIALLY THE TYPE (SMALL CUBE) OF ICE IT MAKES
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 18, 2022
Hello there, we're so pleased to learn you are enjoying your new Opal Icemaker and the type of ice it makes. It is important to us that our consumers enjoy our products as well as their features. We're sure you'll be enjoying this icemaker for a very long time to come. Kindly let us know if you have any questions. Best wishes! -Kacie@GEA
I just bought my 2nd Opal as I love the ice. The first one I bought in September of 22 is being returned as it was a problem from day 1. Screeched, made awful groaning noises and finally company agreed to take back and send a new one. New one is doing great.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 18, 2022
Hey there,
We're sorry to hear your first Opal Icemaker had these issues. We know how frustrating this must have been and we apologize for any inconvenience. Thank you for working with us to get a new unit. We're so glad this one is working great for you. We're confident the more you use this icemaker the more you will love it and all its great features! Please contact us again if you have any questions.