Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Ice maker Opal01genkt
on November 5, 2022
Posted by: Tbad23
from Oklahoma
Just got it set up. But my niece has one and she loves it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best ice ever
on November 5, 2022
Posted by: Jules3girls
from Texas
As a connoisseur of ice, and someone who has searched out all the restaurants who have nugget ice, I can vouch for the fact that this is the best! Better than Sonic, Chick-fil-A, gas stations, etc. perfect crunch!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Loved it while it lasted
on November 5, 2022
Posted by: LynneLeahLLW
from Charleston SC
Loved loved loved it for the 16 months that it worked. Pretty pricey for only 16 months of great ice!! It has always worked perfectly. It started making a noise a few weeks ago and now it doesn’t make ice. The exact same thing is happening to my Son's ice maker. Very disappointing
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great so far.
on November 4, 2022
Posted by: Doogiebug33
from Midwest
Today is day 1 but it is working great. Love those nugget ice pieces. Hope it continues to be awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
False reviews
on November 2, 2022
Posted by: Charlene101
from West Virginia
It's not fair to only allow positive reviews. My hose leaked from day one an I was told I could order a new hose. I just used the item for one day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 3, 2022
Hi there,
Thanks for taking the time to leave a review for your Opal. Sorry to hear about the issues you've had with your unit and with leaving a review. We did want to say that our reviews, questions, and answers are all moderated by a 3rd party for content. Should a review not meet our written guidelines, you'll have the opportunity to edit and resubmit your review.
If water is dripping under the ice bin, this would be considered normal. During normal operation, condensation forms on the bottom surface of the ice bin. This water will sometimes collect and drip down the lower front surfaces of the ice maker. The included drip tray can be installed in front of the Opal to collect this water.
If your Opal is leaking from elsewhere, we'd recommend reaching out to OnPoint for further assistance. They can be found by visiting myopalservice.com or you can call 1-866-907-6718, M-F 8-8 EST.
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your Opal. Sorry to hear about the issues you've had with your unit and with leaving a review. We did want to say that our reviews, questions, and answers are all moderated by a 3rd party for content. Should a review not meet our written guidelines, you'll have the opportunity to edit and resubmit your review.
If water is dripping under the ice bin, this would be considered normal. During normal operation, condensation forms on the bottom surface of the ice bin. This water will sometimes collect and drip down the lower front surfaces of the ice maker. The included drip tray can be installed in front of the Opal to collect this water.
If your Opal is leaking from elsewhere, we'd recommend reaching out to OnPoint for further assistance. They can be found by visiting myopalservice.com or you can call 1-866-907-6718, M-F 8-8 EST.
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE OPAL Icemaker
on November 2, 2022
Posted by: Coolest Kid
We love our new office ice maker! This compact machine is consistently making extra bags of ice - that we store!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Ice!
on November 2, 2022
Posted by: WORK TEAM
from Wauwatosa, WI
We purchased this ice maker for the office and everyone loves it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Works good but tank leaks
on November 1, 2022
Posted by: Lovesicealot
The machine makes great ice BUT the water tank that comes with the machine and the base it connects to leaks
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 3, 2022
Hi there,
Thanks for taking the time to reach out. So sorry to hear about the leaking issues you've had here. If your side tank is inserted properly and you're still seeing this leak, this would not be normal and we'd recommend reaching out to OnPoint for further help. You can reach them by visiting: myopalservice.com or you can also contact 1-866-907-6718, M-F 8-8 EST.
We hope this is helpful!
All the best,
Michael@GEA
Thanks for taking the time to reach out. So sorry to hear about the leaking issues you've had here. If your side tank is inserted properly and you're still seeing this leak, this would not be normal and we'd recommend reaching out to OnPoint for further help. You can reach them by visiting: myopalservice.com or you can also contact 1-866-907-6718, M-F 8-8 EST.
We hope this is helpful!
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com