Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Opal icemaker
on January 23, 2023
Posted by: NANAB8
from Hartford, AR
We got this as a gift for our cabin because our icemaker in our fridge socks. This is going to be great this summer when we're all at the cabin. It makes wonderful ice, just like Sonic ice. Only icemaker I found made in America!
This is by far the best gift I have ever received. The ice is perfect and always available. So easy to use!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy GE_Appliances, February 7, 2023
Hello!
We love the feature that it creates the perfect-size ice pellets for your beverages. The set up is super easy and it begins to make ice immediately. We hope you will thoroughly enjoy hosting family and friends with this handy appliance in your kitchen.
Thank you so much for choosing GE Appliances for your home. We’re happy that you have been so pleased with this model. - Charlie@GEA
Three months isn’t very long in the grand scheme of things, but I didn’t plug it in and write a review the next day. I ordered this and received it October 14, I set it up the following day. It has been plugged in and running 24/7, even when we were out of town for a week. I’ve had no problems, as it should be. I stressed over spending the money for it for quite awhile but I’ve noticed all of us using it and actually drinking more water. I don’t have an ice maker in my freezer, so this definitely saves me the time and hassle of going to buy ice. The worst part about that is the bags tear or come open easily - and I admit to leaving them in my car overnight in the past when I forgot that I bought them. I have since talked a friend into buying one as well. It’s kind of mesmerizing and I’d love to know how it knows to make those little cylinders! So I’ve forgotten what I spent on it but rather think about the fact that it’s made things much easier.
Love the ice but the problem is half the time it doesn’t work properly.
I would recommend this to a friend!
Response from geappliances.comBy GE Appliances, January 12, 2023
Hello - We really appreciate you taking a moment to get in touch with us. Feedback like this is truly important to us.
We are sorry to hear about the occasional issues with your Opal, that is definitely not what we expect to happen. We definitely recommend checking out if you are still in warranty. This is definitely something we would want to help with.
You can visit our Opal Support form for the best assistance, you just have to fill it out and a member of the team will get in touch with you. Here is the link: https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Nice machine but won’t last! only had mine for a little over a year and it has now stopped working. Followed care instructions and used distilled water and still didn’t last too long!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, January 10, 2023
We’re so sorry to hear your machine has stopped working and can only imagine how disappointing this is. Please reach out to our Opal Support team as they’re in the best position to help. Opal Support Line is available at 1-866-907-6718 or online at myopalservice.com. Best wishes – Gina@GEA