Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
2
Nice little machine, had two defective models
on March 2, 2023
Posted by: R wolff
from Cranford, NJ
I love how it works, when it works. Unfortunately, our first machine was faulty and our refurbished 2nd machine is making a loud hiss sound that sounds like the gears have grinded down and to a halt.
I’d avoid.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 3, 2023
Oh no!
We're so sorry that you're having so much trouble with your Opal units. How frustrating this must be. We sincerely apologize, as this is not the experience we desire for you.
The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some noise associated with the running of these components. These normal noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. Please see the article below for more information:
OPAL ICE MAKER - NORMAL SOUNDS
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
We hope this article is helpful. Again, we apologize for the inconvenience. Please reach out whenever you need to.
Have a great day. - Tierra@GEA
We're so sorry that you're having so much trouble with your Opal units. How frustrating this must be. We sincerely apologize, as this is not the experience we desire for you.
The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some noise associated with the running of these components. These normal noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. Please see the article below for more information:
OPAL ICE MAKER - NORMAL SOUNDS
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
We hope this article is helpful. Again, we apologize for the inconvenience. Please reach out whenever you need to.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
the best ice
on March 2, 2023
Posted by: paula25ne
from NE
this was gifted to us by our kids and it’s the best present ever! Ice is my love language and this machine delivers a lot of love!! It was super easy to set up, runs quietly and does a great job of keeping up in ice production!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Makes great ice!!!
on March 2, 2023
Posted by: Philash04
from Bridgeport, TX
We have had other ice makers but this one is by far the best!!! I would recommend this to anybody looking to buy an ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on March 1, 2023
Posted by: Debbie358964
from North Carolina
Pretty nice. It’s really shiny and seems to work well
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t work/very loud
on March 1, 2023
Posted by: JenPffffffffff
I was so excited to get this ice maker as friends have it and love it. It worked fine for about a week. Then it made awful grinding noises and didn’t produce ice. The side of machine was very hot most of the time. Went round and round attempting to repair but got nowhere. Will not buy again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, March 2, 2023
Hello - We appreciate you taking some time out to share your experience and feedback.
It's definitely important for us to know what kind of stuff has been going on. We're really sorry that your Opal has given you so many issues. That is never what we expect to happen with this model. We can understand how frustrating this must of been.
For the best assistance, we would recommend filling out the Opal Support form, this way one of our agents can review the warranty and offer some assistance. You can find that here: https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Stay safe.
Jonathon@GEA
It's definitely important for us to know what kind of stuff has been going on. We're really sorry that your Opal has given you so many issues. That is never what we expect to happen with this model. We can understand how frustrating this must of been.
For the best assistance, we would recommend filling out the Opal Support form, this way one of our agents can review the warranty and offer some assistance. You can find that here: https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love it!!
on March 1, 2023
Posted by: Lleobond
from Arkansas
I don’t want to ever be without my opal ice maker!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Convenient Ice at your fingertips
on March 1, 2023
Posted by: J Hilliard
from Lockport, IL
We use so much ice daily and this supplies all we need. Winner purchase
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
new ice maker
on March 1, 2023
Posted by: Anonymous
from boise idaho
An excellent choice for us. We have loved using our new ice make. Its looks great and performs like a champ
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com